We actively partner with organizations that support diverse suppliers, including: the Billion Dollar Roundtable, National Minority Supplier Development Council (NMSDC), Womens Business Enterprise National Council (WBENC), and national Chambers of Commerce. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. I appreciate you taking the time to reach out to us here on the forums. Our team of experts work with you to help choose the right plan and provide on-going support. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. 0000002534 00000 n I am developing an office park in Tallahassee, FL. Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. 2304870. 138.8 mi Popular Brands in Reading. Hello @lanannak. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Connectivity and managing Your Comcast Business network. 123.5 mi Comcast Service Center. Restrictions apply. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. 0000202381 00000 n We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. %%EOF @user_285696 Hey there! 0000002852 00000 n We'll be there to help. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. 0000002692 00000 n @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. I've had the same issue for nearly a month now. xref See https://comca.st/3vNQ9Ag for an example. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. The opportunity to be a part of something that impacts millions of lives. WTF I have to do to give them my money in exchange for some internet. If nothing else I need to know how to get out of my contract. Let me know. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. and our However I havent received the call from the construction team yet. An underground cable line normally brings Xfinity services to your home. My husband runs a small business and we're really losing out. Greetings, @l8867vette! Ive never seen a company treat PAYING CUSTOMERS like this. CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! Hi kjyoung and welcome to the forums! Hicatlusainc. Nurturing Diverse Subcontractors The cable runs across my neighbors property. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? 0 Instead of having overhead cables across our backyard, we are burying all of the lines. 0000002221 00000 n You can still watch on the Xfinity Stream app while connected to a mobile network. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Comcast. We'll be there to help. Once completed, this new interchange will be a game changer. They ran a cable above ground for 400 ft. My service is terrible. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. My husband runs a small business and we're really losing out. Sorry to hear about the trouble. Moon, PA 15108. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. I am in need of a contact for the new construction survey division. What You'll Find at Comcast. Each time the tech arrives to find no work has been done. Told tech support i'm tearing their shit down and they need to connect me with engineering. I want the service but something has to be done. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. Internet Help & Support. He has quit taking my calls. I cannot tell you how many times we have called customer service to no avail. The cable runs across my neighbors property. You can visit the, We recommend restarting your gateway once service has been restored. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. All I want is internet and home phone - there's a box in front of my house. Instead of having overhead cables across our backyard, we are burying all of the lines. We can help with both the service issues and the exposed cable. Things like this can take some time, as every area is unique. Why do I have to start a new chat, why can't you help me? The work is done by a contractor Comcast hires. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business Leverage your professional network, and get hired. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @user_285696 Hey there! The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. "When we have the new ramps open, people are going to be able to get off and go right onto State Avenue, or they're going to be . Wow! How do you get service?! In a crowded market, every detail counts especially when deciding where to live or set up a business. However I haven't received the cal Comcast Service Center. I am sorry you are having issues getting your lines taken care of and I would love to assist you. 0000202688 00000 n If you ever find the secret sauce please share with me. Is there a way to contact Comcast construction Division directly? Cable: I've wised up. We actively create and expand opportunities for diverse-owned businesses in our supply chain. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. Do you have an existing serviceability request number and is your new construction home finished being built? No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. If you ever find the secret sauce please share with me. I hope you are having an amazing day! I would like to see what we can do for you. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. For more information, please see our I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. I have had this identical scenario happen 4 times now. 0000005177 00000 n If anyone knows how to get in contact with Comcast or WOW! 0000005518 00000 n When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. We can't cut our grass without moving the cable. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . Let's get started by having you send us a direct message so we can help. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Sorry about that. It's an absolute joke how terrible Comast service is. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. It's an absolute joke how terrible Comast service is. Hello! I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Did you make sure to scroll all the way up? Please help. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. I want to look further into this and get you some answers, we thank you for your interest in our services! 130.9 mi Comcast Service Center. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Thank you so much for reaching out to us here on our Community Forums platform. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? If no plant is in place you will have to wait until it is built. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Jan 2009 - Dec 20124 years. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Thanks to whoever suggested Telling them you're taking down their service lines. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. . Hello @lanannak. I told them get me connected then we'll wory about pricing at this point. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. Worst part is Comcast is the only thing available where we are. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. @user_1eb5a5 Hmm. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. All they can do is reschedule. Grasshopper is a cloud-based, virtual phone system for small businesses. 0000000016 00000 n We understand the process can be confusing, but we're here to help. Can you please send me a PM with your name and address? My cable has to be run in the air. I would really appreciate any input. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. Your services will be interrupted during these updates. I can surely submit a ticket to see if this piece of equipment is ours. 0000002370 00000 n . Get Support Find an Xfinity Location Check the status and hours of locations near you. . 198 0 obj <> endobj Services and features vary depending on level of service. I am so sorry to hear that you are still waiting for confirmation of serviceability. I appreciate you taking the time to reach out to us here on the forums. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. Please allow us the opportunity to help and we will see what we can do. We can help with both the service issues and the exposed cable. We'll be there to help. Vast and varied growth opportunities with the tools and support you need. This work, which will include laying over eight miles of fiber, is expected to . Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? I just did, now can someone finally help me? Cookie Notice Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I have had this identical scenario happen 4 times now. WHAT WILL HAPPEN TO MY BUSINESS SERVICES? I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Could someone reach out to me as well? I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Good morning, gangelo88. 0000003762 00000 n 0000012032 00000 n I need to contact AT&T, WOW and Comcast to facilitate the relocation. We can help with both the service issues and the exposed cable. . Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. 0000004361 00000 n Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. My cable has to be run in the air. It's been 2 months and I still have nothing. Did you make sure to scroll all the way up? Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Please take a look at these additional steps, it should help clarify the process. Comcast: someone below provded me with this number.. 1-800-XFINITY. I hope you are having an amazing day! At 7.45 pm I hadn't heard anything from Comcast. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Chat with Xfinity Get 24/7 help with any questions you have. Connectivity and managing Your Comcast Business network. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. I've done that way of contacting you and it's gone nowhere. That seemed to be really effective. <]/Prev 295588/XRefStm 1442>> WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. Thank you so much for reaching out to us here on our Community Forums platform. I just did, now can someone finally help me? However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. I will be here if you continue to experience difficulty. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Internet Speed Test. In most cases, these lines are installed when your home's being built. user_285696 Hey there! Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook.