You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_26',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Additionally, you can track your claim on the UPS website and view updated status information. **SurePost packages are upgraded to UPS Ground, which are delivered by UPS, not the U.S. Your phone is your ticket use the app at entry to get in. *Sometimes, shippers restrict change delivery options based on package contents. After calling several times to have them address my issue, nobody was able to help and they all gave me false hope and incorrect information. Welcome to USPS.com. Once the package leaves the facility, it will remain en route using the address you initially provided. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. If you have an account, log in to UPS.com and open your My Choice dashboard. Event date, time, talent, participants and rosters are subject to change without notice. Delivery change requested refers to a request from a customer to change the details of their delivery. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. UPS will generally attempt to deliver a package three times before returning it to the sender. The ticket is valid only for the event, date, time, and seat location issued. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. I used the wrong email address for my e-tickets. Next to the delivery address, click the down arrow . The artist announced the concerts in the middle of February, and I started applying for *** **** immediately. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). SEARCH/NO EXPECTATION OF PRIVACY. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. However, the ticket price has decreased so much these days and it is impossible to resell my ticket even close to its original price when other fans can get cheaper tickets on AXS website. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. If the driver is unable to deliver to the address, they will attempt to leave the package with a neighbour. My package from AXS arrived today with just a sheet of paper and NO WRISTBAND. Sign up now. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. In order to change the address on a UPS package, you will need to contact the sender and let them know the new address. Additionally, you may incur additional charges, such as a fee if a package needs to be returned to the sender or a fee to redirect the package to the new address. Due to the high demand of this event most lines for entry will be long. I requested a refund for my ticket due to **** application. I am sorry for the delay in your ticket delivery for2023 PGA Championship, unfortunately the Promoter will not allow tickets to start delivery until next week. If you received a wrong UPS delivery, the best way to report it is to call the UPS customer service team at 1-800-742-5877. You are urged to review all pages displayed during your completion of a purchase. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. How do I make changes to a delivery I have sent? Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Yes, police can investigate missing parcels. Listings are not considered retracted until they have been processed and a system confirmation has been issued. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. Please read this Agreement carefully, because it is a contract that affects your legal rights. I contacted *** and **** to no avail. Unfortunately, my **** application was checked and I could not get my passport back before the event date. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. You can access the help page through the main page and then look for the Chat with a Representative option. I purchased the tickets almost ten months ago for approximately $500. Please note that orders are processed only after a billing address and other billing information has been verified. All attendees must conduct themselves properly at an event. . Most likely, the sender will be able to provide you with information on where the package should be delivered, such as the correct address or persons name. Version: 4158d852533f5a331638ba4ebbe3302f6ac62b32 Build Mode: production . Members have the option to have deliveries brought to a different address, be delivered on a different day or pick up deliveries at a UPS location, as well as tell your UPS driver where to leave packages when you aren't home. On January 11 2023 I purchased to VIP First weekend passes to Coachella and one VIP Parking. Why? By: Author Olin Wade (Remodel or Move Stuff). Learn more about FedEx Delivery Manager. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. I will not be using either Stubhub or AXS ever again. Once you're signed in, select Accept Transfer. Your receipt has been resent at this time as well. Copyright 1994- Enter in the correct address, and the package should be redirected to the right location. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. You should receive a confirmation after concluding your transaction. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. PROPER CONDUCT. I asked for a refund. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. If UPS will not pick up the package, you can drop it at a local UPS store or other shipping facility, with the senders address on the package. Dont see what youre looking for? You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Depending on the outcome of the police investigation, they may be able to provide a resolution or lead to the recovery of the package. Thank you for contacting AXS. com/help. After this horrible customer service experience, I'm debating whether I should just take this issue up through my AMEX card and not go to the festival. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected].
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