pantsuits. EC Regulation No. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. For more details about how we use your information, view our. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. Shore excursions: Third-party tours and activities that can be booked for our time in port. We are here to help with reservations, Crown & Anchor memberships and general questions. In order to make the boarding process as simple as possible, we strongly encourage you to visit RoyalCaribbean.com/onlinecheckin to check in online. A full list of specialty restaurants can be viewed and reservations can be made on our website: RoyalCaribbean.com or onboard the ship. Do your guest safety briefing digitally We provide complimentary electronic cruise documents (eDocs) to all guests from 45 days prior to sailing once the reservation is finalised and paid in full. For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. Get support by Phone or Email. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. Modified Date: Aug 13, 2022. Upon boarding the ship, notify our Guest Relations Desk of your delayed luggage situation. Take any last-minute photos. Check in on the app: Its the fastest way to board when you sail, and when you do, you select an arrival time that doubles as your wellness appointment at the terminal. US$7.95 per minute and will be automatically charged to your SeaPass account. Portside: Left side of the ship when facing the front of the ship. Flight information must be provided in order for the transfer to be confirmed. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Along with showstopping original productions, live music, parties and parades and next-level spa treatmentsan unrivaled world of thrills and chills awaits you. Please check your Cruise Compass for times and locations. My Royal Cruise is all about convenience. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Normally, changes in the itinerary are to protect the interest and safety of our passengers. An incredible space with its own private game room, 3D cinema and slide, the Ultimate Family Suite also features a sprawling balcony with a jacuzzi and breathtaking ocean views. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. If you are travelling with children, dont forget to pack their documents etc. Dining requests for specific dietary requirements or food intolerances cannot be accepted for any onboard eatery other than the main restaurant. This applies to all stateroom categories onboard. Itinerary Overview. Please visit RoyalCaribbean.com before you sail for any smoking policy updates. F) Complete required information and click save then continue through Step 1 Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our specialists. Neither Royal Caribbean nor any affiliated party shall be required to refund any portion of the fare or other charges or make any compensation under these circumstances. Once onboard you can make reservations for dining and entertainment. Start browsing now and find a bundle thats right for you and your crew. Royal Caribbean International can accommodate the following special diets onboard: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. WHAT ARE THE TERMS & CONDITIONS OF MY CRUISETOUR? Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. There is an expansive variety with excursions for every type of traveler. Alternatively, guests may prepay gratuities prior to boarding by calling Royal Caribbean or your travel agent. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. The 15 Night Ultimate India, Sri Lanka & Malaysia Cruise visits Singapour, Singapour; Kuala Lumpur, Malaisie; Penang, Malaisie; Hambantota, Sri Lanka; Colombo, Sri Lanka; Conchin, Inde; Goa, Inde; Abou Dabi, mirats arabes unis and Duba, mirats arabes unis. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Log in using the fields below. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. AS A PARENT/GUARDIAN, CAN I BE HELD RESPONSIBLE FOR THE CHILD CRUISING WITH ME? ARE THERE ANY FORMAL HEALTH REQUIREMENTS? IS THERE WIRELESS COMPUTER ACCESS ONBOARD? For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. To access your reservation, go to reservation look up. If youre staying at the two-storey Ultimate Family Suite, you may never want to leave. Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. At the terminal Here are a few types of suggested attire youll At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. All Royal Caribbean prices are subject to change. Ashore, youll need comfortable walking shoes or hiking boots. 2. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. An additional Charge will apply for Specialty Restaurants. Please hand-carry all valuables, medication and travel documents. Office number: +65 6271 2611 The minimum drinking age for all alcoholic beverages on Royal Caribbean International ships depends on the location of the ship at the start of the cruise itinerary. From here, it's a 10-minute walk to the terminal. The Pursers/Guest Relations Desk is open 24 hours a day to answer any questions you may have. The shows labeled as "Reservation Required" will need to be reserved. You will also be able to view your cruise itinerary, remaining balance, and submit payments. You must be at least 18 years of age to purchase, possess or use tobacco onboard. WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. Your health and safety remains our top priority. Ships run on a slightly different lingo. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. Find all the information, including payment details and due date. You may notice a temporary hold on the credit card your SeaPass card is linked to. Any condition requiring medical treatment or attention must be reported to Royal Caribbean in writing when the booking is requested or, if such condition arises after the booking is requested, prior to the boarding date for that guests cruise vacation. Plus 50% off all guests and kids sail free*. Bring your completed cruise documents to the cruise terminal, where one of our friendly representatives will check you in and direct you to the ship. Smoking areas Group reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. <link rel="stylesheet" href="styles.32ff1387e006a1cf.css"> These must be booked at least 5 days prior to your sailing date. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). Please click above to view the Global Purchase Terms and Conditions which govern your purchase of any products, services, shore excursions, or other activities related to your Cruise or Cruisetour. Start planning your next cruise vacation by selecting a destination and departure port. Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. Other special diets such as kosher meals, gluten free and lactose-free may be available upon request (Note: Kosher meals are pre-packed and are only available for dinner in the main restaurant). You can unsubscribe at any time. The only exceptions to this policy are curling irons and hair straighteners. Traditional Dining (early/late dining): Dinner selection for guests who have chosen a set dinner time for the entire duration of the voyage. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. Look up my reservation Please enter your cruise information to view and edit your reservation details. Carry fragile and valuable items with you. As a world-class cruise center, Singapore offers many of the best cruise itineraries available. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. Items may be deposited for safekeeping at the Pursers/Guest Relations Desk. We strongly recommend you carefully check all connection times with your travel agent. The medical facility provides motion sickness tablets upon request. Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. Their mobile boarding passes are right on their phones. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. Basically, the cruise line got rid of the "classic" section of its menu. SeaPass account hold charge Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. You don't need an internet package to do this. Shore excursions can also be booked onboard, however places are limited and therefore we recommend you book online to avoid disappointment. Day 3 - Penang, Malaysia. Heres how to get the most out of your cruise getaway. Pursers/Guest Relations Desk Transportation aboard the ship is provided solely by Royal Caribbean International. An 18% gratuity is also automatically added to beverages, mini bar items, spa & salon purchases. The cost is US$7.95 per minute. Secure your spot in your favorite shore excursions or specialty dining experiences before they sell out. Gratuities: A base gratuity is charged each day of the voyage and distributed to various members of the crew that contribute to the guest experience. Please note that at any point in the process it is at the Master/Hotel Director/General Managers discretion that any child and their parent/guardian be disciplined or disembarked from the ship. There are select cruises departing from China that will not have a non-smoking area in the casino. Port address: Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. Cigar and pipe tobacco is limited to designated outdoor areas. Simply present your cruise documents and all completed forms to one of our agents in the cruise terminal. Plan everything now and use your vacation time to actually vacation. Lastly, because when you book a Shore Excursion you have priority. Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Prohibited items: Exceptions can be made for the following sporting goods, however, the item must be stored in the guests stateroom and cannot be used onboard: baseball bats, hockey sticks, cricket bats, golf clubs, skateboards, surfboards, and bicycles. Tour Director: US$5 per day, per guest. Post Cruise Assistance Select Activate Wi-Fi. Please note, you will not be charged for this purchase. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Day 4 - 5 - cruising. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. Once your cruise documents become available, you can access them through your reservation dashboard in your Guest Account. Radio devices: HAM radios and baby monitors. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. We adhere to guidelines from the Children's Online Privacy Protection Rule (COPPA), which states that guests must be a minimum of 13 years of age to be able to create an account and use the guest chat feature. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. You may also want to bring a raincoat, hiking shoes, and a travel umbrella. My Time Dining (open seating) is now offered fleet-wide offering guests flexibility with their evening dining. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. Royal Caribbean International,, 2804-1188 The cost will be charged to your SeaPass account. Guests may do so by providing an additional gratuity to their SeaPass onboard account or a cash gratuity at their discretion. Some members of our security team are equipped with body cameras as part of their uniform. Doing so before you arrive means the easiest boarding experience. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. We regret we cannot accept liability for any complaint or claim which is not notified entirely in accordance with this simple procedure. Additional items we recommend packing include: If you are planning to check in your bag to have it delivered to your stateroom, we recommend packing a small bag of essentials to carry onboard. Select Access Internet or type login.com in a browser. In summary , the current maximum limits that apply under EC 392/2009 in the event of our liability for death or personal injury caused by a shipping incident is 250,000 special drawing rights (SDRs) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. Businesses will generally not accept foreign currency for payment. Easily view, edit and update your travel details for your upcoming cruise. There was an error processing your request. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. 4. 866-562-7625. Get the addresses and phone numbers of all the new friends youve met. The types of medications kept onboard are limited, and guests must bring an adequate supply of any specific medications they need. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. For further modification, such as changes in date, time or party, you can either cancel and rebook the reservation or visit Guest Relations once onboard. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. The Malaysian Ringgit is a non-internationalized currency. Quench your thirst onboard with the best value on your favorite drinks. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. Cell number: +65 9720 5910 If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. Enquire from your airline on your entitlements in the case of lost luggage. Royal Caribbean International policies and procedures are constantly evolving. Please note: that some shops/museums in various ports may be closed due to local holidays or customs. Look up my reservation Please note, you can only make payments online if you have booked directly with Royal Caribbean. Sign up to receive information about our special offers and deals. Onboard all interior public spaces are smoke free. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. *Please see all applicable Terms & Conditions for Promotions, {{ getDestinationByValue(selection.destinationRegionCode[0])['label'] }}, +{{ selection.destinationRegionCode.length - 1 }}, {{ getDeparturePortByValue(selection.departureCode[0])['label'] }}, +{{ selection.departureCode.length - 1 }}, Sale ends in {{ props.totalHours }} hrs {{ props.minutes }} mins {{ props.seconds }} secs, Sign up to receive information about our special offers and deals. Once onboard please consult your cruise compass for details specific to your ship. You will usually have access to your cruise . Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. For Alaska Cruise tour guests, transfers are not included except in Vancouver. And dont forget your swimsuit: It may be cooler outside, but its always warm inside our glass-enclosed Solarium. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. Think of this as a step up from your typical dinner wear. Please ask your travel agents for further information. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. RCT cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Royal Caribbean. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: Make sure you return them prior to the end of the cruise to avoid a $25-per-towel fee. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. Royal Caribbean Internationals highest priority is to ensure the safety and security of all guests. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise. 1. While there's a dedicated MRT station in Marina South Pier, it's still a 700m or so walk from the station to the terminal (at least it's a sheltered walkway). With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. Youll need your passport and cruise documents to board the ship. WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? These measures include screening all guests and their personal property prior to boarding. Nursery (6-36 months): Call 26001 from a ship phone Youll find endless opportunities to make the most of every moment like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind in the sun. For details go to: Pregnancy Policy. WHAT DO I NEED TO DO ON THE LAST NIGHT OF THE CRUISE VACATION? Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. Evening: Smart Casual SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Royal Caribbean International, Royal Caribbean, Adventure of the Seas, Serenade of the Seas, Jewel of the Seas, Mariner of the Seas, Brilliance of the Seas*, Empress of the SeasSM, Explorer of the Seas, Voyager of the Seas, Vision of the Seas, Enchantment of the Seas, Navigator of the Seas, Radiance of the Seas, Rhapsody of the Seas, Grandeur of the Seas, Majesty of the Seas, Freedom of the Seas, Liberty of the Seas, Independence of the Seas, Oasis of the Seas, Allure of the Seas, Quantum of the Seas, Anthem of the Seas, Harmony of the Seas, Ovation of the Seas, Symphony of the SeasSM, Gold Anchor Service, Viking Crown Lounge, Crown & Anchor Society, Royal Romance, Adventure Ocean, Casino RoyaleSM, My Time Dining, My Family Time Dining, VitalitySM, Boardwalk, Central Park, The Royal Advantage, Royal PointsSM, Royal Babies, Royal Caribbean RewardsSM, Royal Tots, Save the Waves, SeaPass, royalcaribbean onlineSM, and Royal Caribbean Cruises Ltd. are all trademarks of Royal Caribbean Cruises Ltd. 2018 Royal Caribbean Cruises Ltd. All rights reserved. Getting Pampered Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. Preparing to Leave If you wish to recognize individual members of the crew for exceptional service you may do so at your own discretion. For more details about how we use your information, view our Privacy Policy. Please check with your airline or travel agent for the luggage limit that applies to your flight.
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