I also have used the towelettes multiple times before. Interested I just received a recall notice on their product a year after the incident. I have used these for a long time and had to switch recently because they do burn. Risk Factors, and in the companys most recently filed Quarterly Report on Form 10-Q, and the companys subsequent filings with the Securities and Exchange Commission. Cottonelle Flushable Wipes 10 PK #1205611. Makeup remover wet wipes cleanse remove dirt, oil, makeup, sweat, sunscreen pollution on skin. Theyre all destroying my skin & burn now. Please add me. Despite Defendants awareness of the risk of injury to consumers who use the product as directed, there is no warning that some users may experience adverse reactions after using the Class Products., By omitting and/or concealing material product safety information, Neutrogena intended to induce consumers to rely on incomplete information when deciding whether to buy its makeup-removing wipes and towelettes, the suit claims. However the last year every time i have taken off my mascara and eye shadow.. My eyes have turned red in the corners.. Cautions Concerning Forward-Looking Statements Yes I used the face wipes and my eyes was red and swollen within minutes of using them. I used the wipes about a week ago and my upper and lower lids are cracking and peeling along with swelling. Please add me. My eyes are red and swollen, bad burning feeling, very dry skin and my face is now so dry its peeling. It also burned around my eyes. I HAD TO STOP USING THE TOWELETTES BECAUSE MY EYELIDS BECAME VERY DRY AND FLAKY. They make my face red. After using it my skin immediately broke out in bumps and itchy hives, There is not Lot number or Expiration Date on the product either. Thanks. stay away from ALL there products. The case alleges Neutrogena was not only aware of reports that its makeup removers were causing harmful skin reactions but sought information directly from users who said theyd had bad experiences with the products. Add me. I cant believe this is happening to people. Please add me, I experience rash, and blisters on my face, I had to stop using them. Neutrogena Makeup Remover Cleansing Towelettes are causing a number of severe allergic reactions. Feels like they are burning and after i rinsed them out it felt like i had something in my eye. I thought this only happened to me! After buying and returning makeup for 3 months, because eyes were burned from makeup remover towlettes and old dry mascara pulled eyelashes out, eyeliner bad caused eye infections, creams old, etc etc walgreens admits all make up and I mean all makeup is old and dry. Face burns, dry skin patches esp forhead and above eyebrows. The first box didnt seem to bother me. i bought these and boy do they ever burn your face do yourself a favor and do not purchase if you do not want your face burned i could not put anything on my face for a week after using these never again never again i learned the hard way please ad me to you list and soon. I could not understand what it was I was reacting to! I try a new product and if hated my skin! Required fields are marked *. I had been using the towelettes for makeup removal. Used it a couple more times and it was still like that. I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. I always try things, whether it be food or products, at least twice, just to be sure. I had to switch to a different brand, then eventually to micellar water-based wipes. Parents are desperate after baby formula recall wipes out supply - CNN However, ever since the post went viral (it's been shared more than 150,000 times since May 2), many more people have left reviews stating they experienced a similar redness, puffiness, and itching. Are we still able to file a claim? Thought I was allergic to the ingredients, Add me please ! Used these wipes twice while on a trip. I have purchased these many many times. Please add me to the list. I thought they would take my complaint more seriously but i was very much shrugged off. Please add me to the list. Certain Neutrogena, Aveeno sunscreens recalled due to traces of cancer wow!!! Yes please add me.Ive had stinging and burning irritation after using these. I just bought the Neutrogena Makeup Remover Ultra Soft Cleansing Towelettes from Sams Club this passed weekend and used for the first time on 11/1/22. Add me!!! Product Recall FAQ - Sam's Club Add me please I have used them and the face washer that also caused burns and irritation to my face. Sam's Club will make every effort to call, mail, or email members regarding any recalls, or in the case of certain federally-regulated recalls, will assist the product manufacturer in its attempt to contact you. I just used these wipes to remove my makeup one time on 1/13/21. Im using neutropenia wipes, I did notice but I just thought is was my skin. 4.4. What a joke. "In regard to the Neutrogena wipes, it's difficult to tell from the photo whether these were hives or eczema. I also used Neutrogena fragrance free facial cleanser which made it even worse. 59635. I have also purchased them. Add me to the list pls. retailers. I used the makeup remover product which cost a great deal of redness to my face a few months ago I am going to my dermatologist because nothing is helping it. FutureDerm. Use of this site constitutes acceptance of our Pls add me, these are my preferred wipes and have consistent dry skin around my eyes that tends to burn or feel irritated. Out of an abundance of caution, we are recalling all lots of these specific aerosol sunscreen products. I went to generic brand of wipes and no problem. 20 August 2012. Add me to the list please. Safety Alerts, An official website of the United States government, : I just started using Neutrogena and noticed my skin was burning and two days later my face felt like it had a scab on my cheeks. Please add me. Please add me. The hotel where I work sees a lot of doctors come for specialized practice, so there are always doctors in house. This has never happened to me. NEUTROGENA Cool Dry Sport aerosol sunscreen. I will never try anything ever again :(. I had the same reaction after 2-3 day use. I had to wear sunglasses at my job for literally four weeks I have pictures of my proof. So painful! A product safety recall happens when a consumer watch group or a manufacturer finds problems with a product. What a disgrace! Exactly because of its advertised facts is why I purchased them. Why is there no form bbn to fill out.. just asking to add me?? Global Pharma Healthcare Issues Voluntary Nationwide Recall of Artificial Tears Lubricant Eye Drops. I have 2 packs of the same product to remove my makeup with. Jan. 31, 2023. Instead, the company chose to omit essential facts, putting profits ahead of its consumers health and financial interest. add me please. Your membership is the foundation of our sustainability and resilience. What can she use to help her face? Please add me! Had experienced burning sensation on my eyelids, Please add me, Yes their neutrogena soap made my face it and dry out really bad. Neutrogena.com. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen. I have experienced my skin burning, a rash & my skin peeling with using Neutrogena facial cleansing wipes. Customizable exfoliation right at your hands. Your California Privacy Rights. Purchased product, skin reaction, please add me. My eyes are on fire could hardly open my eyes. She complained about a burning sensation to her face and neck area. It was just terrible. After that I threw it away. Glad to find out the real problem. Numerous customers have supposedly come forward to state that they were injured by their use of the towelettes. Now that I know the reason why I am going to discontinue use. And the makeup remover ones dont easily remove makeup. Consumers should stop using the affected products and follow the instructions set forth below. According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. Recall Notice: Drizzilicious Mini Rice Cake Bites Variety Pack (Item #1685995) Recall Notice: BISSELL Cordless Multi-Surface Wet Dry Vacuum (Item #2228880) Recall Notice: LG 86" UQ8000 4K TV (Item #9786800) Recall Notice: ZLine Gas Powered Ranges (Items 1590824, 1590822, 1544615, 1544622) Recall Notice: 10 Best Powder Cleansers for a Deep Cleanse Anywhere You Go. Add me to the list or tell me what I have to do. . I have definitely been having irritation problems and eye stinging, when using the Neutrogena towelettes. Withdrawals, & How do I start a Class Action Suite regarding this? Add me. Please add me to this case. Swelling, burning, constant itch has subsided after 3 days of use. Please add me also!! I had to switch to Simple skincare wipes. Past Recall Notices | Costco status of any class action settlement claim. Ive had similar problems with this product burning near eye area, yet they claim its gentle enough for the area away from eye lids. My eyes are still swollen and itchy almost 24 hours after I used them. I have used several different Neutrogena products, including makeup remover wipes that are not as described or advertised. Please add me Couldnt find my receipt to return. Add me too. Lots of items can be recalled. "Sorry, But Makeup Wipes Are the Actual Worst." I used both and suffered for days from burns with severe itching around my eyes. I have red bumps all around my eyes, my skin is so itchy / sore and my face is starting to peel. I am the same way burns on eyelids and under eye. I used a Neutrogena product and my skin was irritated. Never know it was happening to more then just me. My 13 year old daughter has been using these wipes for months and within the last few days her eyes have massive burns all the way around and they are swollen. Add me. I had a rash and burning sensation from using Neutrogena facial wipes also. It is ver itchy & burns around my eyes . I recently purchased Nutrogena face wipes and it burned and irritated my skin. Please add me. Please add me Plus add me to the lawsuit (I have pictures). I have what feels like burns all around my eyes. I returned home my face totally settled down (not using any face wipes!! Also, my skins breaks out the very next day. Thought I would share so someone else doesnt have this happen to them!" I thought I just had extremely sensitive skin. It was so painful and messed up my contacts. Ad Choices. Nature's Truth LLC voluntarily recalls Nature's Truth brand Lavender Body Cream, Net Wt. Per the suit, the above-listed Neutrogena products pose a significant risk of harm thats amplified by the defendants alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. Plz add me too. Swollen to where it affects my eye site. Your playing with peoples skin!!! I had purchased this product because if my sensitive skin. Include me also.. "Makeup Remover Cleansing Towelettes." Please this has really messed up my life , social life and self esteem . Add me, please. I thought this brand was supposed to be one of the better ones. I have purchased these and had the same experience. YES! I trusted the product to help with her sensitive skin. It felt like bad sunburn and was red. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. Please add me. We periodically update the packaging of our products, so it's possible that you may receive a product that looks slightly different from what is depicted on the site. 2 days later and I have still have tiny tears in my skin that burn. SAME HERE!!! Compostable Makeup Remover Facial Wipes | Neutrogena Please add meI thought this was supposed to happen then I realized it was wrong nothing should burn like that did!!! Before sharing sensitive information, make sure you're on a federal government site. I use the moisturizer and love it but the pads leave my face irritated. Woman Says Neutrogena Makeup Remover Wipes Caused Rash in - Allure Please add me also! Please add me. I had burns, irritation, and swelling on my eyes. NOPE!! If you have the affected Neutrogena and Aveeno products at home, stop using them immediately and dispose of them according to your area's aerosol recycling policy. NEUTROGENA Invisible Daily defense aerosol sunscreen, NEUTROGENA Ultra Sheer aerosol sunscreen, and. I just returned from a cruise and the same thing happened. Its on fire She also notes that the company went so far as to deny assertions that the product can cause skin problems. "To help figure out which chemical someone may be allergic to, dermatologists can perform patch testing, which is a form of allergy testing," Marchbein advises. I have bumpy itchy/burning skin, my lips are itchy and inflamed, and my earlobes are even swollen/covered in a rash. My daughter developed a red rash on her face. The products were distributed nationwide through a variety of retail channels. Rambharose, Amber. When I use that to take off eye makeup, my lids burn and I have to rinse with water. Please add me. Add me. I used the grapefruit ones, and it severely burned my face! Also I hace pictures of it! Consumers should stop using these specific products and appropriately discard them. Since debuting the Class Products, Defendants have made no effort to conform the labeling to the known qualities and risks associated with use of the Class Products, the suit says, arguing Neutrogena is required by law to update the product labels with a warning statement. We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. Never thinking it was the wipes until now as I have been using those wipes for years. I had a reaction to these wipes, thought it was due to something else, but I did immediately quit using, add me, Please. I used to use these wipes but they are too harsh. I will never use this brand again. Two weeks, no improvement with rash, itching spreading and darkening went to Primary doctor, diagnosed with Contact dermatitis, advised to see Dermatologist, earliest appointment 4 weeks. I had to stop using Neutrogena cleansing wipes because every time I used them, My face got red, then peeled and felt a bit itchy and irritated. At first I thought it was other products I was using so I stopped using everything all together. E. I use to buy all neutrogena products until I noticed my skin started to feel like I had a burn on my face. My skin became very red and irritated. I have swelling red itchy eyes everyday. I used them for 4months, thinking it was just my skin! Please add me. settlement administrator or your attorney for any updates regarding About a week and a half later, I went out with my husband so I wore makeup and when I got home I used this make up remover to remove the make up and within seconds, my face/eyes blew up swelling and the burning was almost unbearable!! Compounding matters, the suit says, is that Neutrogena fails to caution users to test each product on a small patch of skin before applying it to the face and around the eyes. Please review our Affiliate Link Disclosure for more information. I have photos. I looked like I had a really bad sunburn. Defendants were aware, knew, and were noticed that the Cleansing Towelettes created a substantial risk of skin irritation, rashes, burns, scarring, allergic reactions, disfigurement, and other injuries, the lawsuit alleges. It clearly states that you DONT need to rinse. Although Neutrogena has received a significant number of complaints regarding the negative effects of its makeup removers, the complaint alleges the company has failed to warn users of these harmful reactions while continuing to attest that the products are safe for even the most sensitive skin.. Thank you. I recently had a reaction with my face, especially my eye area swelling up with serious burning, itching, and peeling. I quit using these because they would burn so bad and switched to the Walmart Equate ones which I havent had anymore problems! One doctor has come here weekly for a good couple of years & she saw how the rash progressed & prescribed me a steroid. Please add me! The reader is cautioned not to rely on these forward-looking statements. A Neutrogena representative issued the following statement to Revelist via email: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if Consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration. This has happened to me just over the last 4-5 months! For more questions regarding the recall, please visit our FAQ or call our Consumer Care Center with questions regarding the recall by calling 1-800-458-1673. Please addd me. Snopes and the Snopes.com logo are registered service marks of Snopes.com. It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. I used their wipes for years with no issue so when my eyes burned this last month I thought it was the the makeup. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. My eyes burn from the product. I bought there for my husband, hes a mechanic and gets grease on his face. These occasionally burn my upper cheeks near the eye. According to Potts, many other customers were similarly injured because they relied on Neutrogenas representations of its products. Chemical sensitivity at its finest. I was wondering why they irritated my skin. I actually had to miss some work because it was so burnt. Its crazy this is from so long ago and they are still on the market. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. Stinging, burning, inflamed skin once again but this time it was so bad I had to put ice cold washcloths on my face to stop the pain. I purchased these for my daughter. Lori Elizabeth Ens / Via facebook.com. I used theses as well and, I had no idea this was even happening! Well update this page with any new developments. Both my daughter and used this product regularly. Just tried these wipes the other day. Im so mad that it has taken so long to figure this out! Hit List: Worst Eye Makeup Remover for Sensitive Eyes It became so bad the skin around my eyes became red and peeling. The Neutrogena facial cleansing wipes class action lawsuit states Potts was financially injured by Neutrogena.
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