Locate the order using the Search function and view it in the Death Certificate Request screen. Stay away! Tip for consumers:DO NOT USE VITALCHEK!!!! Information provided by various external sources. If need your birth certificate and you're out of state, get ready to drive because these folks are not going to send it to you and they do NOT offer refunds for their non-service. You can email the site owner to let them know you were blocked. Order has been cancelled. Support Manage My Order Thank you for placing your order on VitalChek.com. DI downloaded their form. I cant believe South Carolina has them as one of their recommended sites to use. Order birth, death, marriage and divorce certificates from VitalChek, the only company with direct connections to more than 450 government agencies across the nation. Thanks to our online services, you can save a trip to the Health Department and you will be able to easily fill out your application. Actual times may vary from a day to several weeks. Both are pointing their fingers at each other for the fact I have not received my marriage certificate despite paying $63.25 to ensure expedited processing and next day air shipping. Costs can vary depending on type of certificate, the vital record agency processing the request, and the shipping method you select during checkout. I couldnt give a lower review of this company. Please allow 2 to 4 business days (excluding holidays and weekends) for document verification. Products used:They are suppose to provide a service to order birth and death certificates. I called them and was immediately put on hold. Vitalchek:Save your money. They keep rejecting it Asked for a refund since they cannot deliver and the rep said no and if I didn't answer her right away she was ending our chat. Whose certificate you can order varies by type of certificate and the vital record agency processing the request. The total amount is $125.00, which is what they requested from me to process the order. To see if you are entitled to receive a certificate; begin the order process (dont worry, you arent obligated to finish the order). Still haven't received it. VitalChek has a rating of 1.95 stars from 317 reviews, indicating that most customers are generally dissatisfied with their purchases. Performance & security by Cloudflare. So it was shipped while I was out of town. I don not know who else to contact to see what is going on with my order. Although it is more expensive, for your protection we recommend express delivery with UPS. Has anyone recently actually received what the bought from vitalchek? We are updating our website, so you might experience either the old or new version. You need a six-digit PIN and eight-digit order number to track your order with VitalChek. Ordered birth certificate. An identity Verification Document helps ensure the security of important documents such as vital records by verifying the identity of the person requesting the documents. Not worth the $60.. This is twice they've done this to me. I would NOT recommend you use this cite to order any type of important documents from. I had to cancel my vacation due to not being able to get my new passport because I have yet to get my birth certificate. Final Edit: 11/16/18 11AM: It's here. Why is New York State affiliated with a scam company? Customer service is not worth the time or energy it takes to call, text or whatever means they offer. It goes against our guidelines to offer incentives for reviews. If California is like Louisiana, the document is actually search for, found & shipped by a California governmental agency, not VitalChek. This company SUCKS! Yes, the certificate will be a government issued, certified document unless you choose informational copy or souvenir/heirloom as the reason you are requesting the certificate. Is the site worth using? Like: Was sent the form back immediately, but instructed to send to state where certified certificate is issued.Dislike: Why was a US certificate request sent to Badalona Spain? You can also email vitals.customerservice@vitalchek.com. Please refer to the resources below to see how VitalChek can assist you. 2023 Trustpilot, Inc. All rights reserved. The 'Manage My Order' tab allows you to check the status of your order on VitalChek whenever you please. Processing time on the state website is advertised as three days. I've been trying to reach someone to purchase My BC, and they wanna charge Me 60.00 for My own BC. Select Cancel items 8/15/2022 order has not been received. Vitalchek is the website that asked me to pay the full amount on the basis that they would provide me with the document that I requested. seconds With VitalChek, easily order your government-issued vital records online including birth certificates, marriage records, death records and divorce records. To order birth certificates, death certificates, marriage certificates, and divorce certificates from VitalChek, simply click on the certificate you need to get started. VitalChek is proof that if a company doesn't have to be nice to you, they won't be nice to you. Displays the s tatus of the Order ( Cancelled, Closed, In Progress, Open) Cancelled. Phone number is recordings only : (. To top it off a vitalchek website says the order is still "processing" when you'd expect it to say shipped if it was shipped. Sorry for that language. I'll update with details. We are sorry that your experience with VitalChek didnt match your expectations. It never arrived. Was told it would be here on April 7th and UPS shows a tracking number but has no information because they have not received a package from VitalChek. When I finally got the correct number upon my research, it went back to VitalChek call center. 0/10 would never recommend using this service again. Manage your Amendment/Correction order, including checking your order status. beep.' Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded. Note - Agencies that allow Agency Initiated Credits are able to refund payment on an order AFTER the closeout process is complete. The action you just performed triggered the security solution. The quickest way to reach us is by private message at Facebook.com/VitalChek. If you deal w someone from this company and it takes 9 months. How Do You Replace Vital Records After a Fire? Please contact us with your order number via private message at Facebook.com/VitalChek. If you would like to receive a Long Form Birth Certificate, ensure that during the ordering process you select the reason for ordering is to receive a Long Form. Go directly to the source. This allows you to track your package and confirm delivery. My dad needed his birth certificate in order to apply for TSA Precheck. The next best way to talk to their customer support team , according to other VitalChek customers, is by calling their 866-561-1694 phone number for their Customer Service department. I wish I could cancel my order but I'm sure they'd find some way to screw me over. VitalChek's role is to accept payment & get your information to the right place. I really wish I had checked these reviews before I ordered my birth certificate. VitalChek has partnered with vital record agencies within the United States to bring you the ability to order the vital records you need. Both versions process the orders the same way, so your order is safe and secure. I'm actually worried that a bad character has my info now. This page does not include information about canceling Amazon Prime and other digital subscriptions. It tool SIX months almost to the day. Upon checking the status, I should receive it by late April. How to Void a Payment, CloseoutHow to Issue Credits After Closeout (Agency Initiated Credits), How to Issue Credits After Closeout (Agency Initiated Credits). They charged me almost $60 for the service and I got nothing. VitalChek accepts Visa, Mastercard, Discover, and American Express. Companies can ask for reviews via automatic invitations. Go to Your Orders and select the order you want to cancel. Ask a Question Need to Chat? Can't get your order in the time promised nor can you get help on the phone, through email, or chat. Ok fine I understand. We're sorry to hear that you have received no response to your inquiries. VitalChek does not have access to any vital record, or the information contained therein. Such waste of time and money don't use this service! VPS will automatically cancel open orders that have not met entitlement requirements after 14 days. Its only next day air shipping. Some fields have been entered and saved in VPS. Ordered birth certificate 1/17/23 still waiting 4/28/23. All Rights Reserved. I did not expect a mini version of my birth certificate. My mother-in-law seems to think I'm tech savvy when it comes to the internet, which I would say is a stretch lol. No refund will be issued should the above-mentioned circumstance occur. They have an exclusive online contract with NYC and tons of other places. They make it sound so easy t to do. Check your VitalChek Order Status PLEASE NOTE: to retrieve your order status, you will need your complete order number and PIN from your order confirmation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Much faster, cheaper, and overall a better experience than through the state. This company scams people! Once an order has a paid-in-full status, the payment must be voided, and then the order can be cancelled. Charged $48 and no record exists. Processing times can vary depending on the type of certificate, the vital record agency processing the request, and the shipping method you select during checkout. I found it quicker to drive to County Bureau of Vital Statistics, than to wait for VitalCheks to process my request. You can find them in your Order Confirmation Email. Hello. That means we can process your request quickly, affordably and securely. This company is either a scam or has really bad customer service. Trust me - stay away. What a scam! If the Health Department rejects your application because an error we made, you will have the option to let us fix the problem without any additional charges or to get a refund of your package cost minus the shipping cost of $25 to send your application to the health department. This website does not do what they promise at all, Don't bother if you actually want your birth certificate, 4 plus months and waiting terrible customer service, Hour long hold times on the phone. Anyone can write a Trustpilot review. Need help with your Amendment or Correction request? BUYER BEWARE! This also looks very bad for ancestory.com if the support these deceptive practices. DO NOT USE THIS SERVICE! I placed an order with them for a birth certificate for $23 on November 20. Unacceptable. I placed an order 4/30/2020. Call your bank why wait. Tip for consumers:Don't waste your time or money! Not once is that spelled out during the purchase process. How to Cancel an Order: Orders can be cancelled at any time (prior to the end of day closeout process) until they have been paid. Please see terms of service when ordering for information on refunds and cancellations. Step 1: Have the order to be cancelled in view . Tip for consumers:Do Not Use! Were sorry your experience didnt match your expectations. Just call your local county office and ask them for help. Step 3. Again, thank you for your feedback. Processing times can vary depending on a number of factors including the vital record agency involved and the type of certificate ordered. Was give website by Motor vehicle division.Have noticed some sites spell vitalcheck as vitalchek. https://www.vitalrecordsonline.com/contact-us. Tip for consumers:Think twice before handing over your money. If information is not complete at the time of submittal, it is possible that the record may not be located. Service 213 Value 206 Shipping 186 Two days later I received a letter via UPS stating they couldn't locate the records. Tip for consumers:Don't bother. We are sorry that your experience didnt match your expectations. In order to get your application in record time, you may obtain the premium package at an additional cost. Then you must send it to the Secretary of State's office to get it Apostilled/Authenticated. Order Status. As of 2/13/2023, the order was "In Progress." My suggestion is DO NOT deal with VitalChek! They keep giving me the run around. Took a month +/-, probably out of their control. I submitted the requested information and to date I've not received an updated response. I sent Vitalchek $143.75 on 3-13-2023 for certified copies of my sister's death certificate.
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