That's a head scratcher. Global golf connections is who they recommended. They have satisfactorily solved our customer concerns and all of our issues are now resolved. They said they would do an equity research of our t.s. Then he went on to assure us that they would have absolutely no trouble selling our Palladium program. We don't dispute that your contract covers what you state. On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We purchased that day and decided to cancel 3 days later. When i was looking at vida, i told them we rarely used our 2 weeks per year that we already had with shell vacations. We are so upset that we trusted them and now realize we should not have. I need help in receiving a full refund of my wired $7,755.00 USD for cancellation of false reservation at the GRAND LUXXE RESIDENCE CLUB NUEVO VALLARTA for date 07/03/22 thru 07/10/22. I've purchased my timeshare 3 years ago, and it's been impossible to get out. My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. Things at one pointed nonetheless sounded good; and I actually initially put a deposit down on one deal. After paying the $3000, the platinum package includes a reoccurring fee of $99 a year instead of $299 a year for basic plan, 100% inventory, 40 weeks on the platform that never expire, 4 authorized users on the account, 2 free cruises a year, airfare, prorated nightly room rates, gain full access to Hawaiian Vacations Maintenance fee Protection & Platinum Rental Program which means Hawaiin Vacation would be our property manager, small brokerage fee, to advertise and rent out our units for us for the units we don't use to receive money back to make a profit. We have now gone onto Ebay and other resale websites and see that the prices that have been quoted to us and given to us on a print out are not true. I started contacted Ms Rangel to activate my I was visiting Puerto Vallarta last June 2022 for medical purposes, while exiting the airport I was targeted to a guy who offered me a free taxi in order to visit Vidanta resort with a free breakfast. Please address why you allow such deceptive sales practices and then blame the unsuspecting consumer for believing what they were told by sales reps representing Vida Vacations. We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. The hotels they offer are just really really terrible or they tack on extra fees. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. And Vidas position Ms. Rose is that was a mistake on her part? Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs. It's so shameful. Gained: Breakfast, tour of property, water view from best balcony, discount on resort fee (keep receipt.). The only contract that is registered is the 10 year contract. Being born in Mexico, I still have family and whenever we make a trade to mexico, we always make time to see them or they come and stay with us. They came back with a document, that I asked for a copy of, that showed our t.s. I am afraid this might be a big scam of my hard earned $7,750 us $ by this prominent and large grand luxxe residence club. We Share your photos and videos with others to prove the truth of your words. You can see by the floor plan attached how they deceived us. That was a big mistruth! So basically, the cost would only be the difference between the two which would be less than 7, 000 dollars total price. To allow an example, I asked him to show me Lucerne Switzerland for August 2023. I don't weant to spend too much of my time after going through an 8 hour (supposed to be 60 minute) tour. The cheap weeks have horrible options for hotels (a weird amount of them are in China??) During the signing we found out that the Grand Mayan company did not sell our Club intrawest t.s. We went to presentation on 4/27/16 for the timeshare resort in Nueve Vallarta. He said to me, they are just promoting the resort for the next time visit. We have visited the presentation of the company Vida Vacations. JW. As we mentioned before, Vidanta Vacations (Vida Vacations) has timeshare resorts in Vidanta Cancun, Acapulco, Puerto Vallarta, Nuevo Vallarta, Mazatlan, Los Cabos and Puerto Peasco. I am reaching out because we were lied to!! We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. So think about it. I am so disappointed in the whole experience. THIS IS SO UNETHICAL! Further, after added investigation, we found that most of what was promised was disingenuous (and in part, after visiting with other vacationers there, a couple of whom regretted their own prior purchase but were now making the best of things). Vida Vacations - Using high pressure tactics on elderly people to buy membership Vida Vacations - vacation club Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 Vida Vacations - membership with vida 1 View all Vida Vacations reviews & complaints Previous review Next review 22 comments T Tina Nomad of US Nov 16, 2019 1:11 am EST They sound terrible. Its location on this page may change next time you visit. http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/ I have been in conversations with Vida, off and on, since January 2019 regarding this matter. (Kudos to the sales staff. He went on to show us that the Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales occurred in the last 12 months with clients having the same exact Club Intrawest timeshare. Nov. 25, 2022 we arrived at the PV Mexico airport and were invited to view a property at Vidanta Puerto /Nuevo Vallarta which we were told would last about :60, and in doing so we were offered Vallarta Adventures passes at minimal cost, $ 7400 pesos. We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. In the end, Vidanta's Founder Daniel Chavez has a mid-size Cadillac equivalent of a vacation experience to sell. In direct reference to the above post, at this moment Grand Mayan Nuevo Vallarta customer service has addressed our issues in a most professional manner. We paid My Vacation Broker $299 in advance and in all these years we never got a rental. Sincerely, I still have the credit card bill from the old contract. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. So basically the cost would be under 7, 000 dollars. Knowing I was feeling ripped off they send me a list of scammers. Deb & Sara, Here's an update with the Mayan Empire: They are now telling us with whom we may associate with. The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. A material misrepresentation is an important untruth. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! Once a client is stuck with a contract based on fraud, then you become sanctimonious and expect compliance on behalf of the injured party. Read full review of Vida Vacations and 2 comments, they didn't take responsibility for their customers safety and health issues. Yes too bad I trusted them. Sincerely, The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. We were told that the certain agencies would buy back the timeshare weeks for a set amount. We have made every effort to resolve this dispute offline but they prefer to support their duplicitous sales team, so we are exercising our right to freedom of speech. Sign up to receive our free weekly newsletter. The property is a beautiful 3000 acre Jurassic Park like resort. Vida Vacations phone number +1 800 292 9446 1 0 Vida Vacations website www.vidavacations.com What is Vida Vacations's email addresses? Contractual documents cannot be left in the hands of unauthorized personnel. The vida sales rep told me that this was not an issue at all, that we could easily sell our shell timeshare through a recommended broker for cash and that this was a plan that many of their members sucessfully used. to find out its value. Jeff Nicholson, PhD, PA-C jeff.g.[protected]@gmail.com. Ask for a standard contract to review while they are doodling. Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss,. We ate some of the best meals we have had anywhere. was worth 42, 900 dollars if we were interested in signing it over to them. Compensation is highly rewarding and the quality of life is unmatched. It is viewed as creative selling, although those who are on the receiving end of the scheme dont see it that way. Thats why we offer a diverse selection of resort hotels featuring their own unique luxury experience. Nobody is going to want a certificate for a week for that price, therefore, we won't get any money back. Allentown City Council took measures last week to address residents' complaints about what's been called an "abuse of power" of the city's parking authority. They stated for us to donate these 10 certificates to Make a Wish Foundation in Washington State and when Make a Wish Foundation auctions them off, we get paid for each certificate auctioned off. then a manager offered a pre-owned contract for less money and said that they would help us to resell our Club intrawest for 19, 200 dollars. If Vida is truely the good corp. citizen that it purports to be in all of its advertising and philanthropic endeavors, then your decision to finally do what's right should not be a difficult one. I already did not feel good about what we purchased, but imagine showing up at the resort only to be told "that's not what you signed up for". We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off.