Stay away from this horrid mess of a company! Eligibility for these projects is determined by performance and scheduling availability. Lamentamos Inktel. Miami, FL 33122. Inktel Orlando. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. The Podium is a great way to build and develop leadership skills. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Including A team lead and the director herself. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. The Omni Tempe Hotel at Arizona State University will open on April 28. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. naar The work contract is sketchy and unclear. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. A noise-cancelling headset is also strongly recommended. This company seemed great at the beginning especially with COVID-19 at the highest point when I started. Inktel has long been built upon the concept that you cant build a great company without great talent. Our award-winning Talent Acquisition Team is driven by our mission to hire the right people, provide the right training, the right leadership, the right toolset, and the right motivation to achieve the right performance. Identify root cause of inquiries by asking probing questions to determine the best solution. Absolutely! It was work from home so that was a big plus. Please help us protect Glassdoor by verifying that you're a message, contactez-nous l'adresse Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Demonstrates strong commitment to meeting the needs of co-workers, management, and clients. Wireless, Satellite and/or HotSpot internet connections are not supported. Its what makes us who we are. The Inktel technology enables associates to work from the comfort of their own home, while ensuring the superior services, security, confidentiality, and assurances that our clients expect for their customers. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. pour nous faire part du problme. How do I know if Im hearing from a Inktel recruiter? I have not been paid at all . How satisfied are employees working at Inktel Direct? After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. All training is paid, mandatory, and is conducted both online and over the phone. And the customers were 90% easy to help. Si continas viendo este mensaje, 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Miami, FL 33122. It put us at odds with each other as a team. om ons te informeren over dit probleem. for use of our website. Online job search engine FlexJobs.com recommends asking yourself a few questions when responding to an online job opportunity: Is the hiring companys name listed in the job listing? Our mission is to be the most valued and trusted business partner in the customer solutions space. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities, The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Glassdoor gives you an inside look at what it's like to work at Inktel, including salaries, reviews, office photos, and more. We require all employees to be a minimum of 18 years of age and have a high school diploma or GED. envie um e-mail para Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. REMOTE Luxury Brand Cust. Als u dit bericht blijft zien, stuur dan een e-mail Lamentamos pelo inconveniente. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Does the name, email, or website of the recruiter or job posting match up the actual companys info? I have not been paid at all and have no way of contacting anyone in leadership, other than email. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. The average employee at Inktel makes $29,861 per year. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. We'll be sending you new jobs as they are posted. Leads by example by keeping promises and commitments. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. and mental wellness at Inktel Contact Center Solutions. This content is only available to subscribers. Nous sommes dsols pour la gne occasionne. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. 6149 Chancellor Dr. Orlando, FL 32809, USA. Information about company support and remote work due to COVID-19. Client projects will require a Windows-based PC, high-speed internet, the ability to hardwire into a home router, and a USB headset. As a result, you may be asked to work on weekends and holidays. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. 2023 CareerBuilder, LLC. Takes accountability for all work activities and personal actions. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . The day I came back I offered to drop off the equipment but I received no response. Luckily I can not provide screenshots of the disrespect but I have it handy. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. Utver att jmfra din ln kan du se vilka kompetenser som skulle kunna ge dig en lnekning. 729 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. Report this job. They are a joke and I caution anyone who attempts to work there. Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. We take great pride in recognizing individual accomplishments. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. The modules cover leadership, time management, change management communication, legal compliance, among other areas. Is an active participant or organizer in both Inktel community events and outside organizations. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. No clear communication from leadership. I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. Because we partner with many Global 1000 companies, we offer a wide variety of opportunities and experiences to employees at all levels. privacy and protection, Enter your email below to receive job recommendations for similar positions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Inktel is Where Talent Lives! As a job seeker, what should I be on the lookout for in a job description? Miami, FL 33122. This includes Phone, Text, Chat, Email, and Social Media support. Du fr ett mail nr nya jobb publiceras som matchar din skning. Suite 100 How do I schedule the hours I want to work? Vi har tjnster frn start till slut som hjlper er hlla kvaliteten uppe under hela rekryteringsprocessen. Do you have a bad gut feeling? Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. Do I need to complete a training program? Honestly at first I thought this company was great because training was so interactive and everyone was so nice. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Requisition Number: TRAIN001809. What makes us different is our passion. Sports coverage for locals, by locals: the Sun Devils, Suns, Cardinals, Diamondbacks and Arizona High Schools, plus access to USA TODAY Sports+. We are human also and despite Covid still have lives that can't just be switched at the drop of a hat. All content is posted anonymously by employees working at Inktel. per informarci del problema. 41 CFR 60-1.35(c), 8200 NW 33rd St. Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. After 6 months of employment, you will qualify to optin to the following benefits: short/long term disability, life insurance, and a 401K plan. I never want to even speak with anyone from this company due to his behavior. Miami, FL Easy Apply 20d. You feel like you are being hounded constantly. Onsite Call Center Supervisor - Cosmetics (#MEX) Miramar, FL Easy Apply 5d. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . Nov 28, 2022. By clicking Agree, I consent to our data usage policies as stated.