Purchased on or before January 1, 2021: 4 years with unlimited miles. We are committed to providing you, our customer, the highest quality of professional towing and roadside service available in the industry. All you have to do is call 877-798-3752 to get help. Members save $872/year. This is no different than something like AAA, or roadside assistance provided by just about any other vehicle brand (BMW, Merc, etc etc). Ordering a New Tesla. Confirm any additional details related to your request. If the vehiclewas not purchased directly from Tesla (for example, purchased as a used vehicle), it is the responsibility of thenew owner to notify and provide Tesla sufficient proof of the change of ownership. and extends for 4years or 50,000 miles (80,000 km), whichever occurs first. This means that the driver will be charged in those cases. Licensing information may be found above. -- those are the same thing in my book :biggrin: Aha! This depends on how far the Tesla center is from your location, and the region that you're in. If the service center is farther than 50 miles, you will pay extra. Compare.coms editorial team operates independently of any of the companys partnership or business development interests. Heres a partial list of some items roadside assistance does not cover: There are two ways to request roadside assistance from Tesla. Didn't the test drive blow you away last Friday? which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. Yes, if you own a Tesla vehicle, you can call Tesla Roadside Assistance for help with various services. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. Here is a general representation of the coverage period for each Model:ModelCoverage PeriodModel S, X, and 3Purchased before January 1, 2021: 4 years or 50,000 miles.Model S, X, and 3Purchased on or before January 1, 2021: 4 years with unlimited miles.Model YFour years with unlimited miles. The first step is opening the app and selecting the 'Roadside' option. As part of her mission to create helpful and relatable articles, she has written over 550 pieces on car insurance and vehicle care. If drivers find themselves in an unsafe situation, the automaker advises them to seek out emergency services immediately. How quick is Tesla Roadside Assistance? He graduated with Latin honors from Virginia Commonwealth University, where he earned his Bachelor's Degree in Digital Journalism. Ordering a New Tesla Also, you can get this app on your phone or the Tesla app. You dont, however, want a feature that generates heat. The wait time for Tesla Roadside Assistance varies depending on several factors, such as the location and availability of service vehicles, the severity of the issue, and the time of day. The vehicle must be covered by the New VehicleLimited Warranty and located in the North America Region at the time Roadside Assistance is requested. However, the availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. Nick Versaw leads Compare.com's editorial department, where he and his team specialize in creating educational content about insurance and other related topics. Become a AAA Roadside Service Provider | AAA Club Alliance You must log in or register to reply here. No hard work. According to Tesla, roadside assistance is included in some extended service agreements too. Though it makes little, Read More Is It Better To Charge Tesla At Lower Amps? In like manner, you may want to call the Tesla service center for the following issues if you ever face any. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Circumstances where the vehicle cannot be unlocked normally due to vehicle, fob or app malfunction. to Tesla within three days, and the roadside assistance team will come to install your original wheel and take back the loaner. AutoFox Towing & Roadside Assistance Services -All Rights Reserved 2021. Best for Motorcycles. Prepare for Delivery Day If youve lost your key or need a replacement, call Tesla Roadside Assistance for assistance. Just savings. And the tow fee depends on the tows distance and the type of vehicle you own. Don't Count on Tesla Roadside Assistance | Page 2 | Tesla Motors Club Thank them both, Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents, Automated page speed optimizations for fast site performance. You areresponsible for transportation costs beyond this distance or from such locations to any additional location. Learn about all your vehicle and energy products. CarChex, a provider of car warranties, offers standalone roadside assistance (or includes roadside assistance in its warranties). Learn more about us, our team, and what makes us tick. I just canceled AAA - oops. Compare.coms #1 goal is to save you money. Tesla Roadside Assistance: what do they NOT cover? Thus, it would be best to contact Tesla directly for specific information on the tow fees and the services covered under their Roadside Assistance program. Theres no problem with Teslas services. Customer support will walk you through what to do and contact the necessary services on your. Sounds like a lot of excuses, let's get to ordering. Finally, users need to choose 'Request Help' and await a response. Thus, you should call Tesla Roadside Assistance if you experience a breakdown or any other issue with your Tesla vehicle that renders it inoperable and cant drive it to a Tesla Service Center. Blog Related: How Does Tesla Insurance Work? Customer and Product Support | Tesla Support The basic Tesla roadside assistance is good for four years or 50,000 miles. Instead, the Tesla Model S is equipped with a technologically advanced Tire Pressure Monitoring System (TPMS). Tesla's roadside assistance is very helpful . We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . Having peace of mind while you drive your Tesla is something you should strive for. While we partner with some of the companies and brands we talk about in our articles, all of our content is written and reviewed by our independent editorial team and never influenced by our partnerships. All of Compare.coms content is written and reviewed for accuracy by a team of experienced writers and editors who are experts on the topics they cover. The TPMS constantly keeps tabs on your tire pressure and, if tire pressure is low. Its purely the fact that many insurance companies include limited roadside assistance in their. This means for the first four years or 50,000 miles, Tesla roadside assistance is free for covered events. You can request immediate roadside assistance from the bottom of the Tesla app home screen. Tesla does not list all the available services through its roadside assistance team, , For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. The Model S features full self-driving capabilities, a highly efficient and powerful motor, a comfortable interior, and versatile cargo space, as well as an advanced entertainment and computer system. For this reason, people wonder, Read More Tesla Model Y Glass Roof Heat: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla users are often unsure whether charging their cars at lower or higher amps is better. See Map Service Subscriptions Get access to tools for professional maintenance and repair of Tesla vehicles Sign Up Now Learn More I called Tesla today and asked them to send me a copy of their Warranty for the Model S. Although Roadside assistance is part of their warranty, they show it as part of their service plans on their web site: Bottom line, if there is something wrong with the car you are good. Tesla's Roadside Assistance package comprises the following services - breakdowns, flat tires, lockouts, and depleted range. Why doesnt my Tesla Model 3 have a spare tire? How Your Job Title Affects Your Car Insurance Rate, How a Car Insurance Lapse Affects Premiums, Insurance Increase After an Accident: Real-Life Examples. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Tesla's Roadside Assistance package comprises the following services breakdowns, flat tires, lockouts, and depleted range. Tesla Roadside Assistance Cost (Solved & Answered) Tesla tows your car for up to 500 miles under your coverage. In some markets, Teslas roadside assistance team carries loaner wheels so you can drive your Tesla to the nearest service center to have your flat tire repaired or replaced with a new tire. So, if you need roadside assistance, its always a good idea to call Teslas Roadside Assistance line as soon as possible so that the company can dispatch a technician as soon as possible. Finally, if youre having a problem with your Tesla vehicle, feel free to reach out for assistance. If you need to replace your whole set, your bill could quickly climb to, Replacing damaged tires can be pricey, but getting great, coverage from a trusted provider doesnt have to be, thanks to, Choose from competitive quotes from top insurance companies and Jerry takes care of the restsecuring your new policy and helping you cancel your old one upon request., No long forms. Roadside assistance is something you'd rather have and not need than need and not have. Professional, Read More This is How To Fix Tesla Rear View Mirror!Continue, Last updated on April 18th, 2023 at 11:17 pm Tesla vehicles are sophisticated and need the utmost care to remain that way. Calls Tesla service, tells them somethings wrong, they send a wrecker, tow it to SC, then come to find out your kid could figure out how to turn it on. Battery Assistance However, the two service calls triggered a not so nice letter from AAA warning us that we only had three calls allowed during a year and our membership was at otherwise at risk. I "think" its during the new car warranty period, which is 4 years / 50k miles, but have not researched that. However, just because the roadside assistance policy doesnt cover it, this doesnt mean Tesla cant help. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. Loaner wheels are to be returned within 3 days to the closest Tesla Store. Can you extend Tesla Roadside Assistance? A Tesla representative will answer and assist you if you call Teslas Roadside Assistance. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. Tesla reserves the right to limit services and reimbursement to an owneror driver when, in its sole discretion, claims become excessive in frequency or type of occurrence. Katherine specializes in content geared toward the everyday driver, including advice on insurance companies and coverages, vehicle specs, and car maintenance. Does the Tesla Model S have a spare tire?, The Tesla Model S doesnt come with a spare tire, but the Tire Pressure Monitoring System and free roadside assistance are two alternative solutions to help you get back to driving safely after experiencing a flat tire.. If you run out of battery, this is not a covered roadside assistance service for Tesla owners. Thesecharges are your responsibility and carry a minimum charge of US$300 or CAD$300 per incident, as applicabledepending upon the location of the vehicle. As an award-winning writer, Nick has seen his work published in countless renowned publications, such as the Washington Post, Los Angeles Times, and U.S. News & World Report. Benefits exclude any costs related toalternate roadside assistance arranged by you, services outside the North America Region, or transportation,repairs, parts replacement, etc. Since we are both retired, we almost never use both our cars at the same time and we are almost never more than 50 miles from the Fremont Service center. JavaScript is disabled. Although, the wait time can vary depending on several factors, such as the time of day, location, and the nature of the request. While you may hope you never need to use it, knowing it's there can give you peace of mind. However, roadside services usually limit how many times you can call on them per year and price limits per event. and need a tow, roadside assistance will provide a one-time courtesy tow within 50 miles to a service center to have a new keyfob made. This is How To Fix Tesla Rear View Mirror! Tesla EVs are among the most sought-after products in the market thanks to the manufacturer's investments in innovation. Yes, Tesla offers you extended warranties once your original one expires. Any implied and express warranties and conditions arising under applicable state or provincial laws or federalstatute or otherwise in law or in equity are disclaimed to the fullest extent allowable by law, or limited in duration tothe coverage period. How Does Tesla Roadside Assistance Work? | GetJerry.com Keep in mind that the availability of Roadside Assistance may vary depending on your location and the time of day. What is Full Service History for a Tesla. Tesla Model S Spare Tire Guide | GetJerry.com We publish resources that are based on hard-hitting data and years of industry experience to help you make more informed decisions with your wallet. One of the essential maintenance measures is cleaning the car, so it remains spotless and stain-free. Transportation back to the service center after repairs are complete, Damages caused by accidents, collisions, objects hitting the car, and damage caused by road fixtures, Reimbursement for third-party roadside assistance. Economy: $30/year, Cold Country: $40/year, Deluxe: $55/year single or $100/year family, Premier: $95/year single or $180/year family. Open the app and tap Roadside near the bottom of the screen. Roadside Assistance | Tesla Support. Compare.com does business in California as Comparedotcom Insurance Agency, LLC (License: 0I22535). For Tesla vehicles with an active warranty or a Tesla Service Plan, Roadside Assistance is typically available 24 hours a day, seven days a week, to assist drivers with any issues they may encounter while on the road. The automaker claims that it covers more situations than what's listed on the website. For a better experience, please enable JavaScript in your browser before proceeding. #1. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. That is a future goal for this company. However, are they going to charge you the first time--probably not. Our Towing Services are only available to Pickup trucks / Large SUV's and Larger. Coverage: A Roadside Professional will perform a lockout on your vehicle by creating a small opening between the door and vehicle frame in order to manually open your door. Punctured tyre- Tesla Assistance experience. . Through the financial request program by the same company, you can request a vehicle on credit. If you still can't find what you're looking for in our support resources, contact customer support directly. So you or your family can request roadside assistance. Plus, our. You can say Hi via the social media links in his bio. If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. Many of the Roadside Assistance programs remain unchanged -- the toll-free phone numbers used to access the program have not changed, nor the membership or policy number used to access benefits. Excellent service, tow truck was at my location within 30 minutes or less after the call for assistance. Tesla Roadside Assistance, 2023 (+Why You Need It) How do I deal with insurance after a car accident? The availability of this service ensures that Tesla drivers have access to help whenever they need it, whether in the middle of the night or during a holiday. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. Tesla does not list all the available services through its roadside assistance team, but it states, For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the customer support representative will tell you if your issue is something roadside assistance can help with. It may not display this or other websites correctly. The company has a network of mobile technicians who can quickly reach the site of a breakdown or accident. Getting Started. . Provider was very helpful and kept me informed. However, you must be in an area with internet (3G, 4G, or Wi-Fi) service for this to work. Tesla revolutionized the world of electric vehicles, but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. In addition, Tesla Roadside Assistance is available 24/7, and Tesla includes it with the purchase of a Tesla vehicle for a limited period. The technician will come to your location, hook up your vehicle and tow it to the nearest Tesla Service Center or your destination. Oops! So, if you purchase a used Tesla thats outside the warranty period or already own a Tesla car and are over the warranty threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. For instance, accidents and objects hitting the vehicle or damage incited by road fixtures aren't included. If you're ever in an unsafe location, contact emergency services. Explore a route and well find the best locations to keep you charged along the way and upon arrival. . All you have to do is call, to get help. Copyright 2006-2022 Tesla Motors Club LLC. The services offered by Tesla roadside assistance include assistance with battery charging, towing, tire changes, and more. Your Tesla is one of the most technologically advanced electric cars on the market. Roadside assistance can come and get you back underway. Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician.
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