All our team members get paid sick days, vacation days, and parental leave. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. By developing skills in areas such as cloud computing and mobile development, you can help your company stay ahead of the curve and meet the needs of a changing marketplace. We're committed to being your source for expert career guidance. Learn more about what it takes to succeed as a specialist, the skills you'll need to become one, and what you can expect on the job. By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. When compared to other jobs, technical specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. When a customer needs assistance, you quickly assess their situation. This trend is likely to continue as businesses strive to create a culture that is welcoming to all employees, regardless of their race, gender, or sexual orientation. Technical Support will also support computer software integration by . Next up, shes planning on becoming a Technical Expert, and looking forward to adding new certifications and training programs to her skill set. If you continue to see this Well match your donations and contribute US$25 for every hour you volunteer. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is a drug-free workplace. What Does a Real Estate Development Manager Do? Roles include Specialist, Expert, Pro, Operations Expert, Business Expert, and Business Pro. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. real person. In addition, as people continue to use their mobile devices for a variety of tasks, such as banking and shopping, technicians will be needed to fix these devices when they break or malfunction. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. United States Department of Labor. Se continui a visualizzare Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. As a Technical Specialist, you assist new owners in getting started and current owners in receiving quick, efficient support, while building strong, positive relationships with Apple. los inconvenientes que esto te pueda causar. enva un correo electrnico a Lamentamos pelo inconveniente. Come to us in your pursuit of success. Apple really provides you with all the resources to succeed right now and throughout your career here. I was looking for stable, part-time work as I learned to balance life and parenthood. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more (Opens in a new window) . Salary estimated from 68 employees, users, and past and present job advertisements on Indeed in the past 12 months. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. Thanks to her teams help and extra tech training, she got to know our products inside out. questo messaggio, invia un'email all'indirizzo Helping people grow in their own direction. Apple specialists can also receive training through seminars and conferences. If you continue to see this To view your favorites, sign in with your Apple ID. This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. Sharing what you love directly with others is how you connect with the world. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. envie um e-mail para During training, an Apple technical specialist will learn about the companys policies and procedures, as well as the products and services they offer. This knowledge can help you answer questions and provide solutions to customer concerns. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. 88 Apple Specialist jobs available on Indeed.com. Si continas recibiendo este mensaje, infrmanos del problema Helping roll out the training program for Apples first wearable, Apple Watch, she found herself thriving in a range of new career experiences within the store, ultimately being promoted into management. We will work with applicants to make any reasonable accommodations. Both full-time and part-time jobs are available. Learn more about the E-Verify program (Opens in a new window) . Description You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Median Annual Salary: $41,104 ($19.76/hour) Some employers may prefer candidates who have completed some college courses. Learn about Apple Support Advisors. Your day in the Apple Store is filled with a range of focused support and service tasks. Lamentamos Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Discover customers needs, then follow up with the right solutions. The entire store team benefits from your commitment to providing the best care for customers. Both full-time and part-time jobs are available. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. Along the way, youll be updating your technical know-how and educating team members about technical issues. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. JP, Instructional DesignerCupertino, U.S. Apple is an equal opportunity employer that is committed to inclusion and diversity. Providing technical support to customers who have questions about their device or its applications, Installing software updates on devices and helping customers set up new phones for the first time, Repairing broken screens, cracked cases, water damage, and other technical problems with iPhones and iPads, Performing diagnostic testing to identify and resolve issues with devices that are malfunctioning, Providing training to customers on how to use their new device, Analyzing data from customer surveys to identify product trends and areas for improvement, Recommending new phone models based on customers needs and preferences, Providing technical support for Mac computers, including troubleshooting problems with software or hardware, Performing preventative maintenance on devices to ensure proper functioning, Understand and embrace the Apple Specialist role as an expert in all things Apple, Proactively seek out customers in need of assistance and provide them with world-class service, Understand customer needs and recommend the right products and solutions to meet those needs, Stay up-to-date on Apple products, accessories, software, and services, Help customers get more out of their Apple products by providing training and support, Answer questions about AppleCare plans and coverage, Promote and sell AppleCare plans when appropriate, Follow all company policies and procedures, Provide feedback to management regarding product needs and suggestions for improving the customer experience, Proven track record of meeting sales goals, Excellent communication, interpersonal, and problem-solving skills, Ability to work independently and as part of a team, Flexible availability, including evenings and weekends. Both full-time and part-time jobs are available. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple is a drug-free workplace. When a customer needs assistance, you quickly assess their situation. . Attention to detail can also help technicians troubleshoot problems and identify the source of issues. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. los inconvenientes que esto te pueda causar. Ability to consistently deliver great customer experiences no matter what the situation. When a customer needs assistance, you quickly assess their situation. Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. Theres the general support we all get to help us develop our careers, but the leaders here also work with your specific interests and talents. You keep your finger on the pulse of innovation in business technology. Apples Specialist may also earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Thats what happens when you bring who you are to what you do. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. They may also move into management positions. Many aspiring Apple specialists choose to pursue a degree in computer science or a related field. Apple specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Als u dit bericht blijft zien, stuur dan een e-mail Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. click here to select a store and view pay information. They may also earn additional compensation in the form of commissions and bonuses. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Read A Technical Specialist job description and meaning. Melissa is learning about more than technology. Develop and inspire diverse teams that deliver amazing customer experiences. scusiamo se questo pu causarti degli inconvenienti. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Apples most important resource, our soul, is our people. It offers the opportunity to work with cutting-edge technology and products, and to help customers get the most out of their Apple devices. You thrive in a fast-paced environment, but always make time for meaningful connections. In this role, I try to be that person for others., Melissa considered herself more of a people person than a tech person, but after joining Apple she had the confidence to learn something new every day. Some may also become certified in specific Apple products, such as the iPhone or iPad, and become experts in those areas. There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. verdade. And thats our greatest strength. Simple questions like, why do you want this role, tell me about your previous employment ect. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Problem-solving skills: Problem-solving skills are essential for software engineers and other specialists in the technology industry. In other roles, youll help customers bring their projects to life: You might troubleshoot with one person, show another how to retouch their photos, or even teach a child to code. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. OTSI (Object Technology Solutions, Inc) has an immediate opening for IT Technical Support Specialist in Kansas City, MO (Onsite) Job Description Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart . excuses voor het ongemak. You have excellent time management skills and can make decisions quickly. Si vous continuez voir ce After customers purchase our products, youre the one who helps them get more out of their new Apple technology. They will also learn about the software and hardware they will use on a daily basis. Apple Technical Expert Apple Inc. - City, STATE Worked with management to propose and implement proactive customer service solutions Verified data integrity and accuracy Collaborated with cross-functional teams and diverse colleagues to accomplish team objectives and serve customer needs
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