I tried to speed things up as quickly as I could for your sake. - I apologize for the delay. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. "Sorry to have kept you waiting" is a great alternative in formal emails. Either way, its wise to compliment their patience.. and the comments from the editors", My editor understood my intention and gave me a good advice !! Can you come along on Friday to discuss matters?Yours,Derek. ", WeI You shouldnt use I didnt mean to make you wait in formal contexts, though. I hope you werent kept waiting for too long. var loader = function () { Weve explained more about the best formal and informal options to help. If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. I appreciate you sticking with us. Want more FREE revisions? s.src = "https://cdn.iubenda.com/iubenda.js"; We are sorry about the wait. I am sorry to have kept you waiting. I now see it as a question of etiquette, common sense, and good manners. + Read the full interview, I love TextRanch because of the reliable feedback. If you're making a reasonable request, there's no need to preface with "sorry" about this or that. Register to get your text revised right away for FREE . I apologise about making you waiting. He has six years of experience in professional communication with clients, executives, and colleagues. Checks and balances in a 3 branch market economy. I was out of the office on a business trip for the past week. Sorry for the delay If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. I wasnt able to find out the information I wanted sooner than this. You can say "thank you for your patience" to replace "sorry for wasting your time.". `Do` For example. (Video) DON'T SAY "SORRY!" Parabolic, suborbital and ballistic trajectories all follow elliptic paths. Despite your best intentions to answer promptly, youve put it off and now dont know what to say. If you are unable to provide an answer at this time, please inform us as to when we can expect a response so that we can plan accordingly. The best answers are voted up and rise to the top, Not the answer you're looking for? ", It helps a lot when doing school work better than grammerly", I don't know, how did I live without TextRanch editors' amazing help! "I apologize for the wait, could I have your credit card number please?" Martin holds a Masters degree in Finance and International Business. It is fine but can be a bit better: I am sorry for having kept you waiting for so long. Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. Client apology emails need to contain a true apology. Talk about this later. Be the first to rate this company You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. "I'm sorry to keep you waiting" - can mean (a) that the person will still have to wait a bit longer, English - Barbadian/British/educated in US universities blend. sorry to have kept you waiting . This is a very useful phrase to remain polite and professional, regardless of the situation. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. I apologize for keeping you waiting. Sorry for keeping you waiting for so long. Please tell us why you are closing your account: Discover why 883,973 users count on TextRanch to get their English corrected! I didnt mean to make you wait is a good conversational alternative to use in messages. I sincerely apologize for the long wait. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; - I'm Sorry | Learn 10 Better English Phrases To Say Sorry | English Speaking Phrases, (Learnex - English lessons through Hindi), 5. I didn't expect that a real editor, not AI, would check my text. Apologies for making you wait comes at the apology in a different way. Sorry to have kept you waiting for longer than I intended. My apologies for keeping you waiting. I hope you didnt mind the wait. It's appropriate! Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. Input your text below. 1. What Do You Call Someone Who Has the Same Birthday as You? It's important to be honest about what caused the delay in the first place. My mail from [date/time] has additional information." If you're making a reasonable request, there's no need to preface with "sorry" about this or that. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". On behalf of the company, I would like to apologize for long wait. If you are paying for this service or for support (which you may not be), I wouldn't worry about apologizing for requesting it, especially if your previous request was not attended to. Sorry to bug you again about this, but we are still having problems with X and . (if we have already received some assistance with X). + Read the full interview, I love that TextRanch editors are real people who revise the text and provide feedback it makes it so personal. has additional information.". A letter of apology should be about more than just apologizing. Remember to use a valid email address. Dont worry; I found the solution to the problem.All the best,Nathan. I love it! By continuing to use this website, you agree to our Terms of Service. This is a good way to keep a strong rapport with the recipient of the email as you are not trying to come up with an excuse or trying to shift the blame. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It feels good to get a review from a direct human not AI generator. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. Attached is the document you requested, and I hope its not too late. It is purely something that you had to do. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. So, you might apologize on behalf of a business. I wasnt sure how to go about finding the correct sources to give to you. You can switch between them in formal contexts to keep your writing interesting. I apologize for my late reply to your email. I apologize for keeping you waiting, doctor. 1. Lowest prices Up to 50% lower than other online editing sites. TextRanch The best way to perfect your writing. You should have told me you were still here. I hope you appreciate the attached file finally being ready for you. Firstly, of course, I would like to apologize. Whatever you write use your own words and it must feel sincere. We are still awaiting a response regarding issue X. To "keep . What is a more formal way of saying "get certifications"? Fresh content for your texts, so you can be more professional. I hope you didnt mind the wait. } else { Apologies for making you wait. Usually, we would explain what happened that stopped us from being able to email someone. It again allows us to take the blame for making them wait. I hope you werent kept waiting too long. While there are better options, there is nothing wrong with using this formally. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". "I do hope it doesn't rain at the wedding!" However, if all you did was forget to reply (or you genuinely did leave it in your drafts), then this phrase might work well. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. sorry apologize It only takes a minute to sign up. + Read the full interview, Zubair Alam Chowdhury, Technical Support Specialist, TextRanch has helped me to improve my written skills as well as to communicate more naturally, like a local English speaker. Don't draw attention to the fact that this may be a "repeated request" or use words like "remind," "still," or "again" since that can sound like you're scolding. I hope it won't take a long time. As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. [](https://eikaiwa.dmm.com/uknow/questions/50289/) You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. ), try not to fret. sorry to be late. i thank you very much for your patience. Fastest Times Our team of editors is working for you 24/7. Please excuse my delay and let me know if you have any further questions. Firstly, of course, I would like to apologize for keeping you waiting so long. Has depleted uranium been considered for radiation shielding in crewed spacecraft beyond LEO? It is a formal choice that shows you are appreciative of them. I like most the human factor. Like some others above, you should not use this phrase when there is a specific deadline that youve missed. They're definitely both possible, and pretty interchangeable. Heres an email example for this scenario. , [](https://eikaiwa.dmm.com/uknow/questions/50289/) I didnt know where to go to find the information that you were seeking. Showing that you know you messed up can help you build trust with your connections and reverse any negative feelings that may have come from the late reply. My apologies for the delayed response. "That's OK, I'm not in a rush. Im sorry this took so long. You are not blaming anyone else for the error. Founded on the belief that data measurement leads to advancement, we manage the largest database of women-rated companies, and we use those insights to match our users to jobs and companies where they can achieve their goals. So, you are in order if you say: It works best when you have made someone wait longer than intended. It is a fairly common phrase to use in business emails because it shows that you didnt mean to reply so late. I'm sorry to have to bring this up again, but []. Addendum: To clarify, I'm interested in both cases when we directly pay for the service requested and when we don't. In-depth corrections and comments from a senior editor. I hope you werent kept waiting too long. It has been an awesome way to improve my English skills. I appreciate your patience here. So I'm voting to close because it's not really about language at all. Read on to learn more about the best synonyms and how to use them. Why is it shorter than a normal address? Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. tag.parentNode.insertBefore(s, tag); Grammar correction is excellent because the meaning is retained. InHerSight is the career navigator for working women. I hope you werent kept waiting too long. . i thank you for understanding. They emphasize two different things, though. We are still having difficulty with X. Heres some general guidance on crafting an "I'm sorry" email to get you started: Dont blame anyone else for your delaytake responsibility. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Do forgive me for keeping you waiting, chaps. Down-voting should be reserved for incorrect answers or to answers that don't address the question - not simply ones we don't like. I'm sorry that there was a delay Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. Nevertheless, I am ready to proceed with the negotiations. rev2023.4.21.43403. While its best practice to respond right away and let them know youll get back to them soon, sometimes we forget to send that courtesy note. I have discussed this issue with my supervisor, and we. I would not say that I am sorry to "bug them" if they have not resolved the problem yet. I highly recommend it. Which one to choose? If you could just bear with me for another. } If the fault clearly lies with the other party for failing to respond [adequately], I suggest not including an apology at all, since this may easily be taken as sarcastic. ", This a great. please excuse. Apology email to client. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. I am sorry for having kept you waiting so long. By signing up, you agree to InHerSight's Terms and Privacy Policy, You now have access to all of our awesome content. Again, were very sorry that it took so long for us to get to the bottom of this. My apologies is a formal way of saying sorry that many people appreciate. It's much more confident and suggests that you appreciate someone for waiting for you. English - England. #6. Crafting an apology message to a client means following the format above, structuring a response that acknowledges the issues and provides a positive way forward. 3. And using a question gives the benefit of a doubt that the person is (probably) very busy, they need to prioritize, the request just got buried under other work, and they may not understand the urgency or the importance of the matter to you. }; Follow these steps to apologize for the delay over email or during in-person conversations: 1. Apologies for only just getting back to you. Include the apology in the first sentence. Connect and share knowledge within a single location that is structured and easy to search. Furthermore, he has teaching experience from Aarhus University. You can also start by .apologizing using the adjective 'sorry' meaning 'I apologize'. I don't think any of these situations call for an apology, and inserting a "fake apology" (anything fitting the pattern of "I'm sorrybut") serves no purpose and is at best patronizing. It may not display this or other websites correctly. For instance, a receptionist on the phone apologizes that you will have to continue waiting for another 10 minutes. You can use it in formal emails to show that you didnt mean to make someone wait longer than they expected. Im sorry about the wait. You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! I carefully making reservations to avoid a." Make it better. If there has in fact been at least a partial response, @Wesley Murch's Thank you but is suitable. Maybe they got a promotion or reached an important milestone. I like your sandwich approach (i.e. "Keep" is unnecessary here as it doesn't really add anything more. I am now able to discuss this matter further with you. I appreciate your patience with this problem. First, its helpful to have a jumping-off point with a general template you can adapt to whatever situation arises. Get perfection for short pieces of text in just a few minutes. I'm sorry that there was a delay, If you just remembered an email you snoozed last week (or last month! It works well in most business contexts, which is why its a suitable choice. Read more about Martin here. I wanted to be sure I carefully considered the ask before responding, and I had to pull together some information to provide everything you requested. You may use it when emailing clients. I hope youll be able to look past this when we continue moving forward with our business. "Yes, so do I.". Appreciate your patience is a great choice to show that youre happy someone is being patient with you. Im sorry this took so long. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. But Ill let you know if anything changes. I agree. sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. sorry to keep you waiting. I'm sorry for making you wait so long. Overuse of the request-as-a-question technique can sound condescending. Now, lets look at a few different scenarios to see how that communication comes together. thank everyone for their understanding. I didnt know where to go to find the information that you were seeking. 'Do' is used so as to add stress to the following verb in a sentence. This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. Without advertising income, we can't keep making this site awesome for you. My apologies ( It is very busy. I just want to make sure that everything is going according to plan before responding. I question the goals of saying "sorry to bug you," are you paying for this service? ;)". Attached please find my response and all applicable details. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. Ping you. Youre in luck! We do not mean to be burdensome, but we are still having issues with Dont leave us just yet! Thank you for your patience. I don't think it's quite necessary to avoid these two words, but there are a number of options if this is your goal. "Sorry to be a bother, but" would also work to avoid "you". In times like this, the common phrase sorry for the late reply helps. "I'm really sorry for the delay madam," Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. However, there are better alternatives, and this article will explore what you can use instead. Share Improve this answer Follow It shows that you are sorry for the wait that someone had to go through. Satisfaction guaranteed! I've clearly understood. Im so glad you decided to share the news with me, and I look forward to seeing what else youll be accomplishing in this new role! You could instead say Im sorry to have had you kept waiting.. We appreciate you sticking with us. I want you to know that you will be the first to hear about it when I get an answer. I didnt know where to get the information from, so I had to do a bit of searching. I appreciate your prompt attention, and hope that it does not unduly inconvenience you to provide me with a status report and an estimate for when you will have the issue resolved.
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