Customer service is available 24/7 Contact information for cards that begin with 5332 48; 55115 63; 5332 48 . Click "Create Button" and Transaction Express automatically generates the HTML code for the button. See if Youre Pre-Qualified, Credit Intel Financial Education Center. See the key features that come with TRX payments processing. Second, you can activate your card online. Besides travel, Christys other passion is personal finance. When it comes to being on hold while trying to reach Direct Express, DoNotPay can jump the phone queue! Select the transaction in question and follow the steps to complete your request. Check your balance/hear transaction history. The Direct Express website doesnt offer a dispute form or a fax number. The benefits are that you can manage your account and readily view your statement quickly and securely, 24/7. For rates and fees of the Amazon Business Prime American Express Card, click. . Submit. Contact your credit card issuer. Its good to know how to remove hard inquiries from your credit report because they can ding your credit score or be an early warning of identity theft. They claim a refund will be finalized within 30 days after returning the purchased items. Browse American Express US Customer Service Topics in our Online Help Center to learn how to create your account, confirm your card, dispute a charge and more. Dallas, TX 75265-0448, Customer Login: global.americanexpress.com/login. Once you are a Merchant with American Express you can enroll for My Merchant Account/OMS. If you do not have your Direct Express card with you, then (Press 2) to access your account using your Social Security number. At Transaction Services, our team is focused on best serving your needs in these areas: DIRECT We help businesses of all types in a broad variety of industries solve their payments processing with the latest technology and world-class customer service. If you have a Direct Express and are trying to reach a live representative, we can help. Need further assistance? Be sure to check out our other articles including: If you are a merchant and have a question on servicing, or any other technical assistance that you require, simply call our Merchant Services at 1800 419 1414 (Toll Free) or 0124 280 1414 from Monday to Saturday (10am to 9pm IST). Credit card users are protected under the Fair Credit Billing Act of 1974 (FCBA). Can my employees have a different username and password for my account(s)? We take your comments very seriously as they really help us to improve the site. Wait it out. Thanks! This rewards program is provided by Express and its terms may change at any time. ACH transactions with any Internet-enabled device, wherever you are in your store, at your office, in your favorite coffee shop. 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Influencer tier reward members earn 8% back in Express Cash when they use their Express Credit Card. Bottom Line: Weve included the numbers for cardholders only. 8 a.m. to 6 p.m. Arizona Time I am struggling financially. An approval response from Tranaction Express can be an automatic partial capture. The charge must exceed $50, unless your card issuer says otherwise. For Hearing impaired: 1-866-569-0447. If you have an American Express business card, this is the section youll want to use. 6Spend $500 (or earn 10,000+ points through a combination of spend and bonus offers) within the program year earning period (defined as March 1 to the last day of February the following year) on qualifying purchases made with your Express Credit Card, minus returns, to upgrade to or maintain A-List status. Heres how to speak to a Live Person at Direct Express Card Customer Service, Call Direct Express Customer Service toll-free at 1-888-741-1115 (available 24/7), For English, (press 1), for Spanish (Press 2), for all other languages (press 3). If you are calling from outside the United States, call 1-765-778-6290. press 3, If your card has been lost, stolen or damaged, press 4. You will be required to enter the card number printed on the front of your card, your date of birth and the last four digits of your Social Security number. What is the contact number for questions about my existing mortgage loan such as payment, monthly statement, or escrow questions? The information for The Amex EveryDay Credit Card has been independently collected by Upgraded Points and not provided nor reviewed by the issuer. We can wait in your stead for as long as it takes and notify you when we get through to a customer service rep. If you feel that an unauthorized transfer was made to or from your Bluebird Account or suspect any other fraudulent activity, contact us! Megan Doyleis a business technology writer and researcher whose work focuses on financial services and cross-cultural diversity and inclusion. If an expedited shipping method is chosen, Second Day Delivery or Overnight Delivery, the stated shipping and handling fees will apply. Close My Account. Exactly how to dispute a charge might depend on your card issuer. Our suite of scalable issuer solutions provides the next generation platform for origination, processing and risk management. If any enquiry results in a Chargeback to your account, we will notify you accordingly. We are firmly committed to helping you grow your business. Here are some companies we have helped sue: Completing court forms and other necessary paperwork, Teaching you how to serve the mandatory docs to the company you wish to sue. If a Cardmember questions a Charge and the data we hold is insufficient to resolve the issue, we may contact you for further information. However, once you are aware of a disputed transaction, you can easily locate it by matching the date and amount. If you do detect credit card fraud, see How to Report Credit Card Fraud before opening a dispute to protect yourself from any additional unwanted charges. How can I confirm that I'm enrolled in AutoPay? I am already an American Express Merchant. My Merchant Account/OMS in India currently does not differentiate between normal and disputed transactions. The information regarding the American Express Cash Magnet Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. To use Send Money with Zelle you must have an Online Banking profile with a U.S. address, a unique U.S. mobile phone number, and an active unique e-mail address. Valid one time only. You can call Direct Express customer service at 1-888-741-1115 for assistance. If you hold a corporate card that your employer manages, these are the customer service numbers youll want to reference. 2020 Global Payments Inc. All rights reserved. Our technically savvy production team offers around-the-clock assistance specific to authorization and capture functionality or any production issues. Where can I find my Annual Percentage Rate (APR) online? Welcome to Dollar Customer Support We are sorry, we did not receive your selection Please try again, your 16 digit card number is in front of your card, To re-enter your card number, press 1, To access your card account information using your Social Security number, press 2, To find out the status of your previously ordered card. The information regarding the Business Green Rewards Card from American Express was independently collected by Upgraded Points and not provided nor reviewed by the issuer. Your Merchant number can be found on the top left hand side of your statement. Not valid on previous purchases. Would I be notified of a Dispute or Chargeback? If you do not have your Direct Express card number or Social Security number, here is what you need to do to talk to a live person: Wait while the auto-attendant goes through the messages below a few times, then you will be transferred automatically to a customer service representative: After the system goes through the above message three or four times, you will be transferred automatically to a customer service representative. See our Advertiser Disclosurefor more details. Offer is available to all Express Insider members. Follow the instructions above to login to your account. 2023 Upgraded Points, LLC. Our services include: A ready-made refund checking page doesnt exist at Direct Express. Its also a good idea to keep a copy of the letter for your own personal records. Your name and Direct Express Account number. All trademarks contained herein are the sole and exclusive property of their respective owners. Available Monday through Friday Offer is exclusive to Express Credit Card holders enrolled in the Express Insider program. Click herefor terms and conditions. This video will show you how to use Transaction Express (TXP), TransFirst's virtual terminal platform.360 Payments is one of the fastest-growing credit card payment processors in America. Direct Express is a special prepaid debit card people can use to receive federal benefits, such as the supplemental social security income, veterans compensation and pension, and more.