whose number you've supplied in the CardNumber field. The payment will now appear as a failed transaction. If you use Post or Silent Post, then the RESPMSG parameter returns the description of the RESULT code. Please contact support@sagepay.com if you need this reset. If you are providing a value which has more that 200 characters then you will receive this system message. I tried removing the base64_encode function but this didn't have any impact. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Everything worked as expected and a new resource has been created. Please ensure that you only use a fully qualified URL. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Only zero or positive decimal values, to 2 decimal places. The encryption method is not supported by this protocol version. The BillingAddress field which you have provided is longer than what is allowed. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. From the Sage support site http://techsupport.protx.com/errorindex.asp MALFORMED: The TxType or PaymentType is missing. The Sage Pay Server is expecting "Status=" to be the first characters in the response. Simulator cannot find your vendor name in its database. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. Values such as PAYMENT, DEFERRED, REFUND etc. The request to VOID a transaction was Successful. If you are providing a value which has more that 20 characters then you will receive this system message. I tried removing the base64_encode function but this didn't have any impact. A valid ##### value is required, this should be either ##### or #####. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. Hi All, I hope I'm not missing something really obvious, however I'm having issues using 3d-secure on a live site. This value should be alphanumeric and 38 characters in length. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. Does the 500-table limit still apply to the latest version of Cassandra? rev2023.4.21.43403. If you are providing a value which has more that 10 characters then you will receive this system message. The DeliveryAddress and DeliveryPostcode are required. Incorrect Percentage value entered. 1800 995 085 IE This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. Missing SagePay . Your code should send only the first 100 characters if your description is longer than this. Please contact support to re-enable this functionality. You will need to check your code to ensure that you have supplied this value in the Vendor field. The Success URL value will need to be provided within your crypt string when posting your transaction registration. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Any other characters or lengths will produce this error. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Please try a different card. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Authentication values are missing: 1002: 401: Authentication failed: 1003: 422: Missing mandatory field: 1004: 422: Invalid length: 1005: 422: Contains invalid characters: 1006: 404: . Please refine the search. Provided token id does not exist in the system. Aug 30, 2019 at 9:05. . You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). You will only be able to perform a VOID against a transaction once. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. Clear the response buffer to remove any header code, comments or HTML. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. You will need to check that this field is sending the correct reference. Log in to your Sage product or service, go to Account Management and select Email. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. as outlined in our Protocols. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. ##### tag either not required for this command or XML structure is incorrect. Handling the 3D Secure authentication response from the ACS Related Pages Overview A valid value is required,this must be value between 0 and 100000.00. XML root node should be vspaccess. Both the key and password had to be base 64 encoded. 2. If this error message has only appeared on one transaction, then please retry the transaction again. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. Surcharge value for percentage cannot be greater than 100. Either an INVALID or MALFORMED response was returned. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. The request to ABORT a deferred transaction was successful. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. Invalid command. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. The card is not yet valid. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The user does not have permission to view this transaction. Cannot refund mobile transactions for this acquirer. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. Cannot authorise this card. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The request was unsuccessful due to an unexpected condition encountered by the server. If we receive a POST from any other server, you will see this error message. The Delivery Phone contains invalid characters. Dear Sir, I'm a developer and i'm deploying Authorize.net ARB API to client website. Please ensure that you only ever use a fully qualified URL. Provided vendor name does not exist in the system. The Delivery Address1 contains invalid characters. Refund can no be performed until original transaction is settled. A valid value is required,this must be value between 0 and 999999999.99. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. Original transaction was not a billing agreement. Connect and share knowledge within a single location that is structured and easy to search. The required service is not available or invalid. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. A transaction is unable to be registered without this information. You must check your code to ensure that you only use a fully qualified URL. You will need to check the URL to which you are attempting to send your POST to. You must provide the first 9 digits of the card number in the field. We could not process your message, please check your integration settings or contact the support team. can not be less than 8 characters. The ClientIPAddress format is invalid. The Currency is not supported on this account. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. How about saving the world? If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. The GiftAid field specifies whether you wish to apply gift aid to the transaction. The PaymentSystem is not supported on the account. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. VOID operation is not supported for PAYPAL transaction. This vendor's rules require a successful 3D-Authentication. A value greater than zero indicates a decline or an error. 1850 20 21 20 IE Sales Questions. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. For example, it cannot archive an incomplete transaction into the reporting tables. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The CardNumber field should only contain numbers. This will cause the payment pages not to appear and generate this error. This Surcharge already exists (paymentsystem and currency combination). You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". You will need to send the long card number only which is situated on the front of the customers card. The Transaction was Registered Successfully. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. 1 Answer. Can anyone see what I am doing wrong. The original transaction was carried out by a different Vendor. The Billing Address contains invalid characters. No successful transaction found within this duration. You will need to check your code to ensure that your server does not send more than 100 characters within this field. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. The CardHolder field in the transaction registration POST can only contain up to 50 characters. This URL must be http:// or https:// and be less than 255 characters long. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. If you receive this message, a code related error has occurred on the Sage Pay systems. To learn more, see our tips on writing great answers. The Amount value contains a decimal point. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. The Apply3DSecure flag is invalid. You can only return reports at monthly intervals. ATTEMPTONLY StatusDetail. If you are providing a value which has more that 20 characters then you will receive this system message. If no security code (CV2/CVV) has been provided, you will receive this system message. If you attempt to refund in another different currency to the original payment then you will receive this system message. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. The sagepay.js ensures sensitive card data is transmitted directly from the customer's browser to Opayo without any details passing through your server. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. You must supply one of the following nodes with this command, either OR . If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. You will need to use a different card if you wish to proceed with the transaction. The Billing Address2 contains invalid characters. Check the format of your request message. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid.
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