WebHi guys! Yes, I'm aware of that but my bank statement was rejected. However my account already is restricted! So, it's important to first check with the organization to determine all the documentation you'll need to provide. It's been over a month now. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Fi But, so long as you really do live where you say you do, its bound to be possible. Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. I'm sorry once again if my worries are unfounded like I said I don't usually deal with this kind of procedure and it's a bit stressful until I know that it's been solved. Actually my address and my full name are in the statement. Out of all the documents I offered, this statement (that was accepted) is the only one that does NOT show my address at all, Youll then be asked to create a new password. If you're thinking about getting a Discover secured credit card, learn more in this article. You will need to open a PayPal account in the country where you are conducting your business. *Update: bank statement was accepted second time around so it's all good! Starts at just $1 per CPM or $0.10 per CPC. Before contacting us, please check the FAQs on our Help page. https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. I'll likely only dump another dozen documents that took me hours to obtain and get scanned, only for PayPal to laugh at me with each one and say they don't care. Or, to download it directly to your device, click where its written Click here to download PIN Certificate.. Its possible some organizations wont accept photocopies or printouts better to take the original if you can. Whether you're applying for a driver's license, enrolling your children at a school or signing up for a county library card, organizations often ask for you to show proof of residency so they can verify your current address and eligibility for what you seek. That constitutes proof of address and will work for almost every case. Wise is the new and clever way of managing money for people with international lives. A letter from a public authority, e.g. I'm awaiting clear instructions from PP soon, and for the whole ordeal to be resolved already. So that, at the DMV, for instance, thats an important consideration. Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. I know everything should be fine, given I provided Paypal with exactly what they asked me for; I'm only a bit worried since I know that in bureaucratic situations, some services and people find reasons to use this as a means of making users lives harder, starting up games of the form "this isn't conclusive, this looks too blurry, we don't like you so please also send this". My latest payout caused a new counter to appear saying "you have 29 days to resolve before your account becomes restricted". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. PayPal doesnt say how much money youll transact in an account before youre asked to verify your account. Read on to find out more! I have a statement that was provided by the immigration on March, 2018. And these rules might differ depending on the type of document. Documentation Requirements; Purchase transactions: The statements must cover the most recent full two-month period of account activity (60 days, or, if account information is reported on a quarterly basis, the most Our bank statement templates enable you to submit the required information. If you do need an original paper copy rather than a printout, you might well still have the option online to request a paper statement. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. Because itll generally take the form of a document from a reputable service thats recently been sent to your home address proving thats the address you actually use. One of them has completed review of the identification documents. Several more weeks have passed. Getting hold of proof of address can be surprisingly difficult, especially if the list of accepted documents is short. First of all, the website and emails are full of inconsistencies and misunderstandings of terms, including the following: That being said, the story is of course not free of documents being rejected, just as I predicted; My electronic phone bill was deemed useless after 3 weeks of waiting all because my phone company chooses not to put their logo on it, whereas PayPal insists that their proof of location contains silly drawings on them, even when all of the written info is clear as daylight. That doesn't answer my question unfortunately. For Applicant Type, select Taxpayer, then click Submit. In this article, well explain what that means, and give you some pointers on the best ways to make sure you can provide it. This goes on top the fact that I need to submit each document in two places simultaneously: Once in the interface available from https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view and once under https://www.paypal.com/confirmcard which is apparently a different database. A copy of a government-issued identity document (NRIC or Drivers License or Passport). Fill Your name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. But what if youre busy and cant find time to visit the bank? @PayPal_paula Thanks for your comment. Yes, I'm aware of that but my bank statement was rejected. Probably it's because I used TransferWise? That If we can't verify your personal information, we will ask you to send us documentswhich confirm your identity via your PayPal account. The site said that the data was registered successfully and the staff will review it and lift the limitation "in a few working days". Can a user not expect any basic reliability and consistency from what is supposedly one of the largest payment services on the planet!? You are viewing the PayPal Community Archives. I have a statement that was provided by the immigration on March, 2018. It has my name, my address, and my picture. Would it be accepted? So if you've moved since you received your last statement, you'll likely need to find an alternative proof of residence showing where you live now. Leave the Archive. Jesus Christ 1999-2023 PayPal, Inc. All rights reserved. Hi guys! Under the Amendment Form tab, tick the PIN and Basic Information boxes. Thats just one reason why its important to notify everyone of your change of address as soon as you can. There are plenty of secured credit card products offered by banks. Your proof of ID often wont be accepted as proof of address, even if it does have your address on it. Like I said I've submitted a dozen files to them over the course of two months, because no matter what proof of address I gave them there was always a reason to reject it. And potentially, youll must asked for two different pieces of proof of your. Use those steps to reprint your PIN certificate for any other official use, like when opening or activating a dormant bank account, not just for PayPal proof of address. Completely editable Iran Bank Sepah bank statement of high quality, which may be used as a proof of address in many sites. Yes. A proof of address document confirms where you live. Thank you though. Enter: Government-issued document. Youll need to check the precise rules of the organization that youre dealing with, but here are a few points to bear in mind about what not to do. It's definitely a relief to see all warnings and limitation lists erased, and to have just been able to withdraw the money frozen in my account to pay my overdue rent. Use that password youve created to log in. Let me help you find your next house. I (finally) received a new email update this morning. Can you ignore the verification process and continue to use your account normally? A proof of address document such as the back copy of NRIC or utility bill or bank statement or any other government document under your name. So its best either to check in advance, or to turn up with multiple documents that you think might satisfy them say, four or five and then just let the officials pick their preferred ones. The following is a list of acceptable documents you may provide: Government issued ID, such as a driver's license or passport Employment authorization card They said it doesn't match the information I have on Your drivers license (the plastic card, not the official letter), Other photo ID issued by a government body, Utility bill (dated within last 12 months), Cell or landline phone bill (dated within last 12 months), Motor vehicle registration (dated within last 12 months), 401k/brokerage statement (dated within last 12 months), Copy of grant deed on home or lease agreement for home, Bank or credit card statement (dated within last 12 months), Identity card or driver's license with physical address listed (must be current). (I have a bill from hospital. and if your selling anything illegal, they will probably freeze account and you will never see that money. Heres one option. But obviously not even this was possible without encountering further issues: First of all, I cannot edit my address because it's linked to a bank card, and apparently addresses linked to cards may not be edited for some inexplicable reason. Heres Why Youre Getting Too Many Friend Requests on Facebook (2023), An Honest Review of the Network/Multilevel Marketing (MLM) Business, Matatu/Bus Fare Prices from Nairobi to other Counties, Ongata Rongai: 35 Places Youll Find Affordable Rental Houses. Find out everything here about what is PayPal Pay in 4, and how does it work. That happened to me. Because if youve had a recent name change, expect to show proof of that when you present the bank statement. And potentially, youll be asked for two different pieces of proof of address. At the bottom, tap Insights . Is there an alternative? The name on this document Just ask aroundThis is one road you wouldnt want to take. Greetings everyone. While providing a recent bank statement can serve as a proof of residence for many purposes, the organization requesting the proof may not accept that document on its own or may prefer something related to your housing. Looking for a great Passbook by Remitly alternative? PayPal Pte. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you cant find any proof on paper, you can probably get hold of an official document online through a service youre already registered with. Open a multi-currency account with Wise and you can verify your identity using photo ID and proof of address you dont need to provide bank account details. Once your account is open, you can start sending and receiving international payments right away. The help came from an unlikely source: I received some money through a card I have with Payoneer (a bank and payment processor similar to PayPal). Expired, partial, or obscured documents We dont accept invoices or partial documents. Nows the perfect time to go through all that unread mail. I always forget to leave itrader feedback. Reference. Please go to www.paypal.com.sg to open a new account. Proof of Address want share latest blog post in this section for our best users. Your bank might not send you paper statements each month, but the chances are good that you can now get a PDF statement through online banking. Documents about insurance policies e.g. (Picture the long queues). Just follow the steps below and at the end click Submit. A copy of a government-issued identity document, such as NRIC or Drivers License or Passport for the account holder. a court, A rental or mortgage contract or statement, multiple proofs of addressesshowing both your old address and t. uation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. I've already submitted everything PP asked me to, and even the form tells me there's nothing new for me to do right now. Typically, you might be required to show both proof of ID and proof of address. Our bank statement templates enable you to submit the required information. To summarize this in a very clear way: Are you even serious? Currently I can still send and receive money, the only limitation is not being able to close my account which I don't plan on doing anyway however I understand it may get worse over time if the situation isn't resolved. If all of the bills are in your husband's name then you can send in a copy of a card or bank statement in your name instead. The letter usually is brief and contains your name, address, date and a sworn statement that you're providing accurate information. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin Listen: Once PayPal invites you to verify your account, please do so promptly. BTW you can provide any other documents as well (your name and address needs to be there as per paypal account is must). Yes. Its only important to know that it will be a requirement down the road. If they do not, please submit a request to Customer Support to have it updated:Step 1: Login to your PayPal accountStep 2: In the My Account tab, select "Profile" Step 3: At the Name field of the Profile page, click ChangeStep 4: Select the type of name change you would like to makeStep 5: Click "Continue" and follow the online instruction. While it could also serve as evidence which that youre also a resident in the USA, or in a particular state. This time it didn't say that my documents were rejected (the usual), but that my address settings in my account are incorrect, because they don't match what is written in the provided documentation "word by word". Or you dont feel like visiting the bank? Privacy Policy. Ltd. (3PL) has applied for a license under the Singapore Payment Services Act (PS Act) with the Monetary Authority of Singapore. Over the course of two months and a half, I have submitted a total of nearly 10 documents for address verification. Box and Zip code are actually outdated, or you want to solve the date issue, you may update them by clicking Registration, then Amend PIN Details from the pop-up list. PayPal is an online service that lets you easily send or receive money and pay for online goods and services. Paypal rejects my bank statement with the reason: "The proof of address document you provided is missing some information. does not have information blocked or blacked out. ). Hang on, because were going to explore the remaining options in a bit. These may include the following: Bear in mind, thats just a selection of some options. Here you see an account statement of Iraqs one of the biggest banks. Cookie Notice Chances are, youll already have some proof of address, even if you dont realize. You will receive an email with a new password, which youll use to log in with. How do I confirm my bank account with PayPal? At the DMV, for instance, thats an important consideration. Do that, print it off, and hey presto youve got your proof of address. Whilecustomer support was kind and tried to be helpful, there wasn't much they could do in the face of the strict criteria set by the PayPal administrators. Trust me. Each one formats the address differently, I don't know how the heck they want me to prefix my block and entrance and floor and apartment number! PayPal has some recklessly strict criteria on what counts as valid "proof of address"; If one letter or date is missing or out of place, you can send them every bill or bank statement in the world and they'll still reject it if you have no way of obtaining a document that counts, though luck to you as far as PayPal is concerned. Log in to view your Analytics, AdSense & PayPal stats. Proof of address confirms your residence details. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin Get free local accounts details in Europe, US, UK, Poland, Australia and New Zealand to make and receive payments like a local. Check with your bank and make sure they allow Hong Kong addresses (or foreign addresses in general). All of them show my address clear as daylight, except for just one. As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not be old or expired. I hope PayPal understands the responsibility they have toward those who depend on them including people who don't have an endless supply of documents to satisfy picky verifications which in a normal society shouldn't even exist. Please upload a new proof of address document showing the full name and residential address that matches the one in your PayPal profile.". You can either log in to your PayPal account to upload your documents or fax them to us. Paypal verification documents If youve gotten a US paypal account, you must definitely be searching for How to add ssn to PayPal account . Typically, you might be required to show both proof of ID and proof away address. So if youve moved since you received your last statement, youll likely need to find an alternative proof of residence showing where you live now. There is no excuse for what is happening: PayPal is punishing those who have done absolutely nothing wrong, who have never broken either the law nor their terms of service, who have shown only good will and fully played by their rules something no institution with a speck of professionalism would ever do to their clients! It will prove that you are indeed who you claim to be. By browsing this website, you consent to the use of cookies. Completely editable Iraq Kurdistan International Bank statement of high quality, which may be used as a proof of address in many sites. Before sending us anything, please be sure that your document: Proof of identityThe following is a list of acceptable documents you may provide: Proof of addressThese documents must be dated within the last 3 months to be considered acceptable: Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. I'm sorry if this sounds confrontational, but right now I'm sincerely at the end of the rope with PayPal, and I'm sure anyone who's read the previous posts can see why. When the total transaction amount (send and receive) of your PayPal account is reaching SGD7,500, PayPal will send you a request to submit a copy of your identification documents. Proof is address is not who same as proof the recognition (ID). Its not an option that you have. However, sometimes finding your information using the National Database doesn't work because the information is either unavailable, or your name or address has changed. matches the information on your PayPal account. Sure; We get that there are bad guys in the world, the cops need to fight the traffickers and money laundering, PayPal needs to respect the law, bla bla bla however we have no fault in this, nor are us users bureaucratic experts whom can be asked to deal with this sort of thing in a month's notice. For example, if you're applying for a driver's license or state ID, a bank statement may have served as the sole example of proof of residency in the past, but the recent use of Real ID has led to applicants needing to show at least two documents verifying residency. Otherwise: Yes, I'd switch to paperless tomorrow. I decided to upload it to PayPal, and this time the issue was solved within minutes. In that situation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. WebTransfer money online in seconds with PayPal money transfer. Privacy Policy. In which case, take a look through your records for some documents that youve hopefully kept on file: Itll probably take a bit longer, but another option you have is registering to vote youll then get an official letter through the mail that you can hopefully use to prove where you live. Proof of address is not the same as proof of identification (ID). However, if you print a statement, the requester may require that you get a teller to include a stamp proving the account isn't closed. Of course, things may be harder if youve recently moved, or youre in the process of doing so. I sent them a scan of my last bank statement after that, which contains my bank's logo as well as my full name and address. There are three ingredients in My account has already been verified. Dont worry, PayPal will lift the restrictions once you complete the verification process successfully. And the best part? The business name on this document must match the full business name with PayPal and be current. Look out for arbitrary-sounding rules, too for instance, they might accept utility bills not including mobile phone bills, or only certain types of insurance documents. WebProof of Business Address. We first use a National Database to confirm yourpersonal informationor yourbusiness entity. WebYou bank statements from paypal has still not able to proof certificate for each of banking anytime day of the actual bank statement from. I had to make a second address which I set as my primary address. If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. I believe PayPal absolutely needs to make their criteria more lax, and be much less paranoid with their verification process! So that, these are ideal for training and educational purposes. WebBank statement must show your current address Further, the bank statement must show your current address and name. Your bank statement may be a personal one that you use for club business, or a bank statement from the clubs own account. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. Who takes those decisions, who establishes this criteria, who checks those documents, can I even suspect they aren't doing this deliberately to troll users? Would it be accepted? Often, you'll include whatever documentation you have available and have a notary acknowledge that your current address is correct. Again, not a common thing in Kenya. Sometimes, your name just isnt enough. What kind of documentation can I provide to remove my account limitation? So I got dressed immediately, did the one hour walk through cold and rainy weather between my home and the bank I use with PayPal, and got a statement. utility bill, paycheck stub, drivers license, etc.). I submitted one that I had downloaded a few years ago. This helps curb online fraud and money laundering and ensures every transaction is legal and traceable to a genuine person. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. Banks and other organizations often ask for proof of residence as a security measure. Which that you get a teller to include a stamp proving the account isnt closed. How to Get a Bank Statement for Official Purposes, How to Open a Bank Account With No Social Security Number. WebProof of address is one step in the verification process. The business name on this document must match the full business name with PayPal. This is in line with regulatory requirements, designed to prevent identity theft, money laundering and terrorist financing. I am not a Singapore citizen, but hold a Singapore PayPal account. This includes things like mortgage statements, water and electric bills, rental contracts and property tax statements. A utility bill electric bill, water bill, etc. This document must show your full name and residential address. I continue receiving emails saying "we need more information about you", whereas the ticket has the status "waiting for your response". Or, please login to your account and Contact Customer Support for help. ##", "APT.##" PayPal has a fixation with those sorts of ridiculous details, so they're the ones demanding me to know what this must look like. Its useful, especially when the person or company youre transacting with is abroad. Is it OK if we also use cookies to show you personalized ads? Are my documents secure when I send them? I however have been waiting for an entire month. So I just sighed and told myself "okay, I'll just do what they want again and edit it". A letter from a public authority, e.g. I would appreciate some input from other users, and if possible a member of the staff looking into this as well. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Find out more in this article. Wise US Inc is authorized to operate in most states. I don't know which of the two the staff checks most, so I had to note down both links and upload everything twice to be certain. But if the details in your KRA account like P.O. Good luck! Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. Probably it's because I used TransferWise? Different organizations will have different rules: theyll likely only accept some of those listed above, and they may accept others that arent on the list. On the other hand, your local school district may not take your bank statement as proof as they commonly look for housing-related documents like a lease agreement, property tax bill or utility bill. Its recommended to have the proof of residency letter notarized if there is no supplemental evidence (e.g. Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. So I don't even know how it doesn't match and won't be accepted. Please upload a new proof of Problem with account identity verification. Please check your email to confirm your subscription. Great for questions about PayPal, transactions and problems! Its that simple. I have to prove my address but all the bills are under my husband's name. You can upload your documents online or fax them to us.To upload:Step 1: Login to your PayPal account Step 2: Go to Resolution Centre and follow the instructions on how to upload your documentsPlease note that there is a 1.28MB size limit for each document, and the maximum size for all documents is 5MB.To fax:State your email address and case number on each fax sheet and send them to (65) 6510-4576 Attn: Compliance Department. @hana14 FROM PAYPALS HELP PAGES. Before sending us anything, please be sure that your document: is legible. shows all four corners of the pag good luck. So you can do that instead, and then just wait patiently for a couple days while it wings its way to you. The number of required bank or investment portfolio statements varies per transaction type as shown in the following table. Is it "apartment ##", "apt. I'm lastly asked to edit my address settings and match the address in this document "word by word". By then, your account will be temporarily limited, and you cant send or withdraw money. All documents must be dated within the last 12 months. It is not necessary to own your place of residence to prove your address. For Personal or Yeah, those. WebBank statement Proof of identity You must have a bank statement dated from within the last 12 months.
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