With more than 25 years of growth and innovation, Alegeus helps our clients (and their customers and participants) achieve new levels of success using account-based programs. hbbd```b``QA$D2"DV!f59jVaA"Hf foM0&1XN0lN,ay7A"zMch`g`3`yi3X/(Bg`` S"l Alegeus Technologies is a leader in the consumer-directed account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. Login | Alegeus Technologies Login We will maintain the confidentiality of your personal information in accordance with our privacy policy. With more than 25 years of growth and innovation, Alegeus is the market leader in SaaS-based healthcare payment solutions. By leveraging our best-in-class technology and their industry-leading service and solutions, Alegeus clients are realizing the highest customer satisfaction (NPS) scores in the industry nearly +50 points higher than our closest competitors. This ID was assigned by your Administrator and could be your Health Plan Member Number, Social Security Number . The Find Care feature allows consumers to search for in-network procedures, facilities and doctors with associated cost and quality information, and the Opportunities feed provides personalized actions and suggestions for smarter healthcare spending decisions. When will funds be available after the transition? No, the online and digital experiences will not change. No. As the leading provider of SaaS-based benefit funding and payment solutions, we focus on the specific needs of our partners whether you want to deliver standalone account offerings or embed accounts and cards into your total solution. Learn More Experienced Bourgogne-Franche-Comt (French pronunciation: [bu f kte] (); lit. This site requires javascript to display properly. Developed by Alegeus, the WealthCare SMART App provides a single access point for members to manage their HSAs and other tax-favored benefit accounts. This memo serves to reinforce the importance of operating within the rules and helps you demonstrate to customers that youre not imposing undue scrutiny, but simply helping them to remain compliant. 527 0 obj <> endobj All rights reserved. Online account access does not change. There are also no spending freezes associated with this transition. Along a rushing river, on the shaded esplanade of a Roman basilica or on the urban quay sides of a bustling city; at the summit of a mountainous ridge, on a path . These substantiation rules are longstanding, and there were no changes to the rules in the proposed regulations. Alegeus provides software and services to support the administration of health-related consumer-directed accounts, such as health savings accounts and flexible spending accounts. Accountholders may continue to use their online accounts and user credentials. Employees will be able to see their accounts on their Navia employee portal on September 29th. This means that PNC Bank has agreed to resign as the custodian and will assign WealthCare Saver as the successor custodian. Contact Information 1601 Trapelo Rd Lbby 2 Waltham, MA 02451-7357 Get Directions Visit Website (800) 369-9794 This business has 0 reviews Customer Complaints 14 complaints closed in last 3 years 8. Investing through the WealthCare Saver investment platform is subject to the terms and conditions of the Health Savings Account Custodial Agreement and any applicable investment supplement(s). WealthCare Saver is a d/b/a of Alegeus Technologies, LLC, an Internal Revenue Service (IRS) authorized, nonbank, passive trustee operating as the custodian of HSAs. WealthCare empowers people to make the most from their healthcare dollars through the industrys first SMART HSA, a guided platform that maximizes their savings and minimizes their spend. No, while the HSA Custodian is changing, the Employer and Navias responsibilities as part of the agreement will remain the same. This is an important period of time used to transfer over balances and audit to ensure accuracy. We love helping people save money on healthcare expenses and work behind the scenes powering health benefit accounts for over 300 administrators to support millions of consumers in getting the most from their healthcare dollars. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. %%EOF Managing your benefit account (s). Data privacy and security practices may vary based on your use, region, and age. Account holders will be directed to a new Terms and Conditions document in their letter and should also add WealthCare Saver as an approved sender to their email accounts to ensure any messages do not get automatically filed as junkmail. Through our partnerships with the industrys largest health plans, TPAs, human capital management (HCM) and financial services solution providers, Alegeus reaches more than 100 million consumers. World University Rankings 2023. Please note the following: Your administrator must create an account for you prior to your first login. Add Company ID: I900808825 to your ACH Bank filters for HSA funding with your bank. Today, PNC serves as both the HSA custodian and depository. Overview. Let us help Password * Forgot your Password? SOC 2 Type 2, GDPR, CCPA compliant. On April 28, 2023, the Internal Revenue Service (IRS) released a Chief Counsel memorandum reiterating the substantiation requirements included in proposed IRS regulations for health flexible spending arrangements (health FSAs) and dependent care flexible spending arrangement (DCFSA).These substantiation rules are longstanding, and there were no changes to the rules in the proposed . WealthCare | Health Savings Accounts (HSA) for a healthy future The WealthCare Platform Accessible With WealthCare, access your latest account information at your fingertips. Following these rules helps ensure compliance and reduces the risk of audits and penalties. No, accountholders debit cards will not change. Well guide you through the process. Please enable javascript to improve your viewing experience. Were announcing an update regarding the custodian of your employees HSAs. We currently offer two products: Administrative APIs and Participant APIs. WealthCare Saver, a dba of Alegeus Technologies, LLC, is a licensed Non-Bank Custodian of HSA cash accounts. I don't understand how it's acceptable to steal more than 80% of the account value for precisely zero service or benefits. An enhanced-yield savings option coming in 2022 will drive additional interest back to the consumer. Alegeus, the market leader in healthcare payment solutions, today announced the appointment of Melanie Hallenbeck as chief growth officer. Alegeus is the industry's most innovative API solution for benefit administration. On March 13, 2021, WealthCare Saver a private-label HSA solution that is fully-integrated with our platform and is an IRS-authorized non-bank trustee will become the non-bank trustee of health savings accounts. Alegeus Technologies is a leader in the consumer-directed account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. Custodians typically perform functions such as producing required tax reporting, providing required account disclosures or communications, and establishing customer identification processes. Administrator View customer accounts Employer View company and employee accounts Participant View account activity and balances Partner User View Partner user accounts Again, this helps demonstrate why your employers should want to work with a compliant administrator, lest they invalidate their entire plan. Alegeus WealthCare Admin. Safety starts with understanding how developers collect and share your data. I expressed that I was frustrated and would be closing my account, and the representative simply wished that I would continue business with them as she ended the call. Most notable during this transition is the fact that account holders will experience a 5-day conversion period while their HSA funds are liquidated and transferred. Account holders may continue using their. Need to find a different location? Complexity, Handled With the industry's most comprehensive API solution, Alegeus simplifies administration of even the most complex plan designs. 176th. Please contact your Administrator for questions regarding access to this site or for questions about balances and statements. Your HSA is a powerful investment vehicle and can help you better prepare for your future. Our highly flexible, white-label platform powers a range of account-based programs, including those listed here. Before we get any deeper, its important we define and clarify the difference in what a custodian is versus, what a depository is responsible for. I acknowledge that I have read and understood the terms and conditions applicable to a distribution, as set forth . I called again and was told that the fees 'couldn't be reversed as they were legitimate.' The blackout is a period of time that employees will not be able to access their Avidia HSA Balance accounts while we are transitioning it to the WealthCare Saver HSA. Employers found out of compliance could be held responsible for all back payroll taxes and associated penalties, issuance of corrected W2s which would then require all employees (past and present) to file amended tax returns, likely resulting in additional taxes and penalties. Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Alegeus WealthCare Administration System Welcome to Your CDH Account Administration Platform Please choose your login type below. I called on March 24th, asked to have the fees reversed, and was given a reference number of ****** and told that I would be contacted in 1 to 3 business days.By April 3rd (more than 5 business days later), I had not received any contact whatsoever. CapFinancial Partners, LLC (CAPTRUST) is an investment adviser registered under the Investment Advisers Act of 1940. The WealthCare Saver HSA experience guides consumers to make better healthcare decisions. The Chief Counsel memo reiterates that FSA administrators must have a system in place to substantiate expenses and must deny reimbursement for any expenses that are not properly documented. This app may share these data types with third parties, I barely downloaded the app yesterday registered and although I can see my account whenever I select the option (Investments) the app crashed and it does this every time. Thank you for using WealthCare Administration System. Its critical all of value-add components of an HSA complement and build upon each other both in value to employees and sequentially as we work with our partners to build them. The notice will include information about the new terms and conditions governing their account including the new accountholder agreement. Copyright 2023 WealthCare. Sign in Username * Forgot your Username? As a benefits administrator, you may have found yourself competing against TPAs who bend the rules, or you may have gotten pushback from employers and brokers for simply following the rules as written. Our highly flexible, white-label platform powers HSAs, FSAs, COBRA, lifestyle benefits and beyond delivering exceptional user experiences and differentiated capabilities that help you compete and win. During this time, they will continue to have access to their other benefit accounts and be able to use their existing card for those accounts, if enrolled. What is the blackout and why is it important? International Association of Better Business Bureaus. All rights reserved. Meanwhile, the WealthCare Saver custodial solution delivers on the important custodial requirements of an HSA in a private labeled fashion, eliminating some of the unnecessary overhead and inefficiency of third-party banks. Enter the information below to create your account. Read about trends and forces shaping the benefits landscape. Learn More Smart With our SMART Account functionality, discover ways to stretch your healthcare dollars in real time. All Rights Reserved. 0 Young University Rankings 2022. Market leadership and scale *WealthCare Saver is a dba of Alegeus . Her proven track record of success in driving accelerated revenue growth, product and market expansion will greatly benefit our partnersthe backbone of our organization, said Leif OLeary, CEO, Alegeus. Avidia Bank, the current custodian of your Health Savings Accounts (HSAs) with Navia, is reducing the HSA portion of its business. endstream endobj startxref Earlier in her career, she held senior sales roles at ADP and Progressive Benefits Solutions. Will this change require a new service contract or amendment? Our client partners are at the center of everything we do. With our white-label model, accounts and cards can become an extension of your brand and member experience, serving up frictionless and intuitive financial solutions designed to satisfy the expectations of modern consumers. Helping clients win in a rapidly changing marketplace with the industrys largest and most comprehensive consumer healthcare funding platform. 9 See similar companies for insight and prospecting. A depository: The depository is the underlying bank holding the non-invested funds. Alegeus Technologies is a leader in the consumerdirected account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. All rights reserved. Capture the HSA opportunity Create an additional revenue stream With WealthCare, access your latest account information at your fingertips. Corporate Relations Get the big picture on a company's affiliates and who they do business with. 'Burgundy-Free County', sometimes abbreviated BFC; Arpitan: Borgogne-Franche-Comtt) is a region in Eastern France created by the 2014 territorial reform of French regions, from a merger of Burgundy and Franche-Comt.The new region came into existence on 1 January 2016, after the regional elections of . Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible solutions, continuous innovation and collaborative partnership model. Alegeus is headquartered in Waltham, Mass., with operations centers in Orlando and Bangalore, and a large remote workforce. Ms. Nicole Gardner, Senior Director Compliance. Let us help Don't have an account? 1901 Market Street | Philadelphia, PA 19103. With the WealthCare investment platform, you only need an HSA cash account balance of $500 to start investing. Alegeus is PCI-DSS, SOC1 type 2 and SOC2 type 2 certified; our API requests use TLS1.2 encryption to give administrators precise control over access to data. No changes or impact to debit cards, online/mobile apps, bill payment, etc. This change has no impact on the additional Spending Account types Independence offers: Health Reimbursement Accounts (HRAs) or Flexible Spending Accounts(FSAs). No impact to debit cards, mobile apps, online portals, credentials, or account history before, during, nor following the transition. You are encouraged to deliver an employee notification email on February 4, 2021. If you've forgotten your password, please contact your designated Administrator to have your account password reset. Powered by Alegeus, Wage Parity can better serve agencies and their employees as New York increases minimum hourly homecare wage. All Rights Reserved. I only became aware that I have been having fees applied on my account in March 2023, when I needed tax information. App won't let me submit for reimbursement. As a result, your employees HSAs will be migrated to our new WealthCare Saver HSA product. Yes, approximately 30 days prior to March 13, 2021, Alegeus will send a notification by mail to accountholders who have an account custodied by PNC Bank as of approximately January 15, 2021 notifying them of the change in custodian. This would represent a major blow to all employees who made what they believed to be valid pre-tax contributions to their FSA or DCFSA. Please enable javascript to improve your viewing experience. Melanie Hallenbeck is Chief Growth Officer at Alegeus, leading the company's go-to-market strategy. Alegeus recommends utilizing a different REST user configuration on a "per platform" basis. Bonus fact: Any investment earnings you make with your HSA are tax free! We never compete with our clients in the market we win when they win. They may continue using their cards leading up to and following the transition. We expect their new HSA account information to be available starting September 29, Account holders should destroy any remaining paper checks they have on hand. They can also select investment options through the WealthCare Saver investment solution if their balance is greater than $1,000. Employee experience: We are always on the lookout for passionate and talented professionals that are seeking an adventure, not just a job. Will employees be able to use the same debit card? 32, Avenue de l'Observatoire, BESANCON, 25000, France. In March 2022 my HSA was transferred to WealthCare after I changed jobs. Our client partnerships extend beyond the technology, as we lean in with you to drive adoption and usage ensuring your programs success, now and into the future. Alegeus is uniquely positioned to drive your future success Our innovative solutions deliver tangible value for you, your customers and members - delivering flexibility to design and deploy a truly differentiated product experiences that will delight your customers and achieve your business goals. Following the transition, WealthCare Saver becomes the non-bank trustee and PNC remains the depository. No, the investment threshold will not change on 3/13/21. With Smart Account functionality, state-of-the-art investments and enhanced-yield savings, WealthCare Saver HSA delivers value at every stage of the consumer lifecycle spending, saving and investing. With more than two decades of channel experience in the employee benefits and consumer-directed healthcare space, Melanie most recently served as chief growth officer at Elevate, a fast-growing developer of employee benefits technology. Consumers will have two ways to save HSA funds. Attorney and policy expert Jason Lacey shares strategies for benefits professionals to remain compliant while helping employers support their impacted employees. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 101 Southhall Lane Suite 400Maitland, FL 32751, Copyright 2023 Alegeus Technologies, LLC. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. In addition, you may choose to have CAPTRUST manage your HSA account on a discretionary basis. No funds movement or transfer to facilitate the transition. The developer provided this information and may update it over time. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. Customers and members do not need to take any action and there is no impact to members enrolled in a 2021HSA plan or how they interact with their benefit or access their health savingsaccount: WealthCare Saver is a d/b/a of Alegeus Technologies, LLC, an Internal Revenue Service (IRS) authorized, nonbank, passive trustee operating as the custodian of HSAs. It keep shutting off the app when I hit the link to submit payment. This change was initiated by WealthCare Saver a fully-integrated, private-label HSA custodial solution from Alegeus Technologies, LLC. We use cookies to optimize site functionality and give you the best possible experience. Your investment accounts can be created and managed through the WealthCare portal. No, accountholders are not required to undergo a new CIP process if they are an existing HSA accountholder on the OCA platform. The balance in your HSA Investment Account is subject to investment risks, including fluctuations in value and the possible loss of the principal amount invested. neither WealthCare Saver*, nor its affiliates, shall be held liable for any adverse consequences that may result. BBB is here to help. In order to ensure our members are aware that WealthCare Saver will be administering their Independence HSA plans, members will be notified via mail at least 30days prior to the March13 effective date, as required. This is beneficial for audit and security reasons: Overview. What do you think? To support the WealthCare Saver transition, PNC has agreed to resign as the custodian and assign WealthCare Saver the successor custodian. No spending freezes or funds inaccessibility windows during the transition. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible approach, continuous innovation and collaborative partnership model. Powering more than $6 billion in healthcare transactions annually, Alegeus delivers the security, reliability, stability and proven financial solutions you need to manage your customers money. Once the conversion is complete on November 4th, funds will be available after end-of-day processing, typically by 7pm CT. Account holders can use their existing card for all carded accounts with Navia, including their WealthCare Saver HSA funds. Backed by Pacific Life, the new option allows HSA account holders to take advantage of some of the highest interest rates in the market. No enrollment, funding/contribution, or reporting changes. This conversion period is scheduled to occur October 31, While account holders will be getting a new account number associated with their HSA, they will be able to access their Wealthcare Saver HSA using their same debit card. Debit cards, Account holders currently investing their Avidia HSA funds will not need to take action to liquidate those investments.
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